Each Chapel Rapid Response Customer Care Centre is specifically designed for our clients, and provides a guaranteed 99.98 per-cent up time for them.
At Chapel we believe that there are three key elements to any social media strategy; first, social listening, you need to know what people are saying about your brand and your competitors, second you must develop a proactive social media campaign to drive awareness, create brand champions and drive sales, and finally, engagement, this is customer care, and a must for any enterprise consumer facing brand.