SITS14: Visitor registration opens for 20th anniversary event

Returning to London’s Earls Court next year, on 29-30 April, SITS – The Service Desk & IT Support Show looks set to celebrate its milestone 20th anniversary in great company, with a host of big name vendors, consultancies and service providers now confirmed for 2014.

xMatters; Autotask; Axios Systems; Biomni; Bomgar; Cherwell Software; Freshdesk; FrontRange Solutions; Global Technology Solutions; LogMeIn; ManageEngine; ServiceNow; SysAid Technologies; Specops Software; TOPdesk; and Matrix42 are just a few returning exhibitors hoping for a repeat of last year’s packed aisles.

New additions include Absolute Software, specialists in technology and services for the management and security of mobile devices, and Sunview Software, one of America’s fastest growing providers of ITSM software.

Firmly established as a vital business forum for sharing ideas and innovations within the ITSM and IT support community, SITS has enjoyed continued industry prominence and support throughout its illustrious 20-year history.  As a snapshot of the ITSM market, the 2013 event certainly reflected a more buoyant mood than in recent years.  Feedback from the show floor saw many delighted exhibitors commenting that the buyers – 4,362 in all – were ready and, perhaps more importantly, able to do business.  While 91% of surveyed visitors rated their show experience as excellent/good.

For 2014, organiser Diversified Communications UK is looking to build on that momentum, having already announced the appointment of a new ITSM Business Development Executive, Toby Moore.

Moore joins the SITS and ServiceDesk360 team, with a strong track record in IT; having worked in 1st/2nd line services, IT procurement and, most recently, leading a service desk team supporting Study Group – a collection of schools and offices located across the UK and Europe.

“Toby is extremely passionate about both the service desk community and its working culture,” says Laura Venables, group event manager of SITS.  “He has first-hand experience in leading a service desk team and is someone who can truly relate to our audience.  For me, Toby was a natural choice, and has settled into the team really well.  It’s a really positive development for us and we’re delighted to welcome him to Diversified UK.”

Invigorating, inspiring, essential and enjoyable – SITS may need little introduction within the industry it serves.  For two days, the event offers its attendees a vital opportunity to source the latest tools, technology and insights that they need to improve their IT provisions and enable their organisations to work more effectively.  For those that have yet to enjoy the SITS experience for themselves – 2014 may be the perfect year to give it try.

“SITS is a busy and brilliant event for the industry – clearly the most focused and clearly defined of all the IT support exhibitions and a treasure trove for all concerned – networkers, vendors, buyers, practitioners, analysts and consultants,” says independent management consultant, and popular SITS speaker, Barclay Rae.

SITS – The Service Desk & IT Support Show will return to Earls Court, London, on 29-30 April 2014.  For further information, and to register free in advance, please visit ( and quote priority code PR14.


Media enquiries & press pass requests to:
Emma-Louise Jones, PR Manager

t: 44 (0)1273 645134                 e:

Exhibitor enquiries to:
Laura Venables, Group Event Manager of SITS

t: 44 (0)1273 645138                 e:


SITS – The Service Desk & IT Support Show in London attracted 4,362 visitors to its 2013 event.  It was shortlisted for Best UK Trade Show Exhibition (under 2,000m2) at the Association of Event Organisers (AEO) Excellence Awards in 2012. 

Diversified Communications UK Ltd (Diversified UK) is a fast growing trade event organiser and publisher based in Brighton and Nailsworth (Glos).  Diversified UK’s portfolio includes SITS – The Service Desk & IT Support Show; office*; Casual Dining (new for 2014); lunch! (winner of Best Marketing Campaign of the Year at the Association of Event Organisers Excellence Awards in 2012, and Best UK Trade Show Exhibition (under 2,000sqm) in 2010 & 2011); Natural & Organic Products Europe; Nordic Organic Food Fair & Natural Products Scandinavia in Malmö, Sweden; Geo Business (new for 2014); Ocean Business (including Offshore Survey Conference & Ocean Careers); MARELEC Marine Electromagnetics conference; camexpo; Natural Products magazine; and the Natural Beauty Yearbook.

Diversified UK is part of Diversified Communications, a leading international media company with a successful portfolio of sector leading exhibition, conferences, publications and websites.


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