AWS and Empolis accelerate the digital transformation of manufacturing companies
Kaiserslautern, Germany, April 25, 2023 – Software provider Empolis and Amazon Web Services (AWS), the world's most comprehensive and widely used cloud platform, are jointly accelerating their customers' digital transformation. The cooperation enables manufacturing companies to build digital “as a service” and platform business models.
Empolis operates the AI-based SaaS solution Empolis Service Express® on AWS. It enables service employees, as well as partners and customers to receive the right solution to their service cases quickly and reliably. This empowers companies to digitally optimize their service and secure competitive advantages. As a central knowledge platform, the solution structures and bundles a company's entire service knowledge across all data sources, documents, and media.
AWS convinces with a broad, scalable, and high-performance service offering, high innovation speed, as well as optimal partner support. The comprehensive regional availability of AWS resources supports Empolis in the efficient operation of the SaaS solution, which is used by customers in many locations. In addition, AWS offers the highest possible security standards.
“As an ISV Accelerate, AWS Marketplace and Workload Migrations Partner of AWS, we look forward to expand our joint customer base. We provide our customers with a cloud solution that delivers immediate benefits to their business processes in terms of performance, cost efficiency and data security," says Empolis CEO Andreas Klüter.
More than 150 customers already rely on Empolis Service Express® as a central knowledge platform, such as KUKA, one of the world’s leading suppliers of intelligent automation solutions, for its global service network in 40 countries or laser machine manufacturer FOBA Laser Marking + Engraving as a 24/7 self-service portal for their customers.
Kontakt
Martina Tomaschowski
Empolis Information Management GmbH
Europaallee 10
67657 Kaiserslautern
Tel.: +49 631 68037-333
Mobil: +49 170 233 7849
E-Mail: martina.tomaschowski@empolis.com
Dirk Brandes
Empolis Information Management GmbH
Europaallee 10
67657 Kaiserslautern
Tel.: +49 631 68037-330
E-Mail: dirk.brandes@empolis.com
About Empolis
Empolis is a leading supplier of cloud-based software in the domain of Intelligent Decision Support Solutions based on Artificial Intelligence. Empolis' approach is the intelligent combination of knowledge and content management in standardized SaaS products according to the motto "DECIDE. RIGHT. NOW."
Many national and international companies as well as public sector institutions rely on Empolis solutions and the company’s comprehensive industry and process experience. These include ABB, BMW, BOMAG, Bosch, Bundesverwaltungsamt, Carl Zeiss Microscopy, Doppelmayr Seilbahnen GmbH, FOBA Laser Marking + Engraving, Händle, Homag, INOTEC, J. Wagner GmbH, Koenig & Bauer, Komptech GmbH, KUKA, MAN Energy Solutions, Miele, Pfeiffer Vacuum, Phoenix Contact, SAF-HOLLAND, Vaillant Group, Vodafone and Weiss Umwelttechnik. Currently, around 600 Empolis installations exist around the world, and roughly 700,000 professional users use Empolis solutions on a daily basis to serve approximately 40 million end customers.
Empolis’ know-how receives recognition by numerous prestigious national and international awards, e.g., DBTA Trend-Setting Product 2023, German Stevie® Awards 2023 and 2022 in Gold, 2022 Stevie® Awards for Sales & Customer Service in Gold, Silver and Bronze, 2022 Cloud Computing Product of the Year, Germany’s Digital Pioneer 2022, DBTA100 The Companies That Matter Most in Data.
Empolis is a shareholder in the German Research Center for Artificial Intelligence (DFKI) and is represented on the Board of the Science and Innovation Alliance Kaiserslautern (SIAK).
With its knowledge graph platform, the Darmstadt-based subsidiary Empolis Intelligent Views GmbH is a leading provider of semantic technologies and knowledge-based AI in the German-speaking countries.