Finnair cancels approximately 100 flights on 20-21 November due to cabin crew strike

Finnair has to cancel altogether approximately 100 flights leaving Helsinki Airport on Sunday 20 November and Monday 21 November. The Finnish Transport Workers' Union AKT has announced a strike regarding Finnair's cabin crew in Helsinki between Sunday 20th Nov at 3 p.m. EET and Monday 21st Nov at 3 p.m.  

Flight cancellations and rerouting of customers began on Saturday and work continues today. Finnair informs customers of flight cancellations using the contact information provided in the booking, and does its best to offer customers a new routing to their destination. Customers can also check the status of their flight in the Manage booking service on Finnair's website, where they can also check that their contact information is correct.  

The strike does not affect flights operated by Norra, nor flights whose cabin service is provided by Finnair's partners, such as flights to Singapore and India, or flights operated by other airlines’ aircraft and crew, for example to Barcelona and Madrid.   

"We are deeply sorry for the concern and inconvenience this strike is causing our customers, and do our best to reroute our customers as soon as possible," says Jaakko Schildt, Finnair's Chief Operating Officer.  

"It is sad that the labour union has chosen the path of an illegal strike instead of negotiations. Throughout the autumn we have discussed savings possibilities with the unions, but unfortunately, we have not been able to achieve a result with cabin crew. We still hope to find solutions together," says Schildt.  

During the autumn, Finnair has negotiated with all of its employee groups on savings needed to restore Finnair's profitability. Finnair made considerable losses and became indebted during the covid-19 pandemic, and the closure of Russian airspace significantly impacts Finnair’s ability to generate profit. 

The primary goal has been to find cost-reducing solutions together with Finnair employees. For cabin crew, Finnair proposed changes for example to crew utilisation efficiency, layover hotel rules and to additional pay-per-hour rules for long flights, as the closure of Russian airspace has made the flight times to Asia considerably longer. As no agreement was found with cabin crew, Finnair must look at alternative measures. Last week, Finnair announced it starts change negotiations on plans to increase subcontracting of cabin service on long-haul routes.  

Finnair's traffic will return to normal on Monday afternoon, but the strike may still impact individual flights after Monday. Return flights for long-haul flights cancelled on Sunday and Monday will not be flown, and there may be delays and cancellations on individual flights.  

Further information:
Finnair Media Desk, +358 9 818 4020, comms(a)finnair.com 
www.finnair.com, www.company.finnair.com 
www.twitter.com/Finnair
www.facebook.com/finnair
www.instagram.com/feelfinnair
www.youtube.com/finnair
Images: gallery.finnair.com  
Finnair blog: www.bluewings.finnair.com

Finnair is a network airline, specialising in connecting passenger and cargo traffic between Asia, North America and Europe. Sustainability is at the heart of everything we do –  Finnair intends to reduce its net emissions by 50% by the end of 2025 from the 2019 baseline and achieve carbon neutrality latest by the end of 2045. Finnair is a member of the oneworld alliance. Finnair Plc’s shares are quoted on the Nasdaq Helsinki stock exchange