National Multiple Sclerosis Society Names HDIS “Nationwide Service Provider of the Month”
St. Louis, MO (January 31, 2013) — HDIS, Inc . is the Nationwide Service Provider of the Month for the National MS Society for December 2012. HDIS was chosen out of 160 Society-approved providers for the company’s product knowledge, customer relations and service excellence. “It is an honor for me and for our team members – from our Call Center to our Fulfillment Center – to be recognized for what they do every day,” said HDIS president and CEO, Bruce Grench. “Each of our Customer Care Representatives undergoes four weeks of training before ever taking a call.