Hufvudstaden wins customer satisfaction award for fourth consecutive year

The sector’s most satisfied office tenants are Hufvudstaden tenants. Once again, Hufvudstaden ranks top among large companies in Sweden’s leading property association’s annual customer survey, Fastighetsbarometern.Fastighetsbarometern’s annual customer satisfaction index (CSI) is a key yardstick for the industry and provides valuable insights into areas for development and improvement. This year, the survey’s large company category is again topped by Hufvudstaden, which achieved a CSI of 86, an increase of three points from the previous year. The average for the industry this year was 76 on