Presentation of Humana’s quality report: Quality that makes a difference!
Humana’s second quality report is being presented in order to openly and transparently share what we do to develop and strengthen the company, its employees and the organisation.Humana’s goal is to be the obvious choice for those who demand high quality. We work continuously and systematically with quality assurance so we can live up to our own high expectations as well as those of clients and employees. In the quality report, we present statistics from internal controls and customer surveys, and highlight how our quality assurance works in practice by showing examples. But –