Retail Factor winner 2011 Wed, Jan 04, 2012 12:48 CET (L to R) Dawn Smyth, Manager of Primark, Matt Cooper, Manager of Debenhams, Sophia Patel, Owner of Cupcakes and Cookies, Loraine Jones, General Manager at The Mall Blackburn and Samantha Butcher, Marketing Manager at The Mall Blackburn. Low resolution Medium resolution Original resolution