Software firm, Ideagen, unveils plans for Center of Excellence site in North Carolina

The new site in Raleigh will be a geographical Center of Excellence, creating jobs and allowing the company to expand in the US

Global software firm, Ideagen, is to open a new ‘Center of Excellence’ site in North Carolina as it looks to expand across the US and strengthen its position in the multi-billion dollar governance, risk and compliance (GRC) software market.

The ambitious project in Raleigh will provide Ideagen with a solid foundation for growth and will create 12 new jobs in the first phase of the project.

Ideagen’s expansion in North Carolina is part of the company’s global Center of Excellence project, which will see the centralization of business functions and new jobs created globally.

Raleigh will become the US-arm of Ideagen, replicating the company’s global operations. Key functions will include Sales, Marketing, Finance, Technology, Support and Customer Success to serve the US market.

Ben Dorks, Chief Executive Officer for Ideagen, said: “Ideagen is a successful and growing UK-based software company which has become a global leader in the Governance, Risk and Compliance (GRC) software arena.

“In the last decade, we have more than quadrupled our workforce and client base and grown globally with new offices in the US, UAE, SE Asia and mainland Europe.

“As part of our ongoing business growth strategy, we are creating four strategic ‘Centers of Excellence’ (CoE) which will centralize important business functions at key sites across the globe.

“The launch of our CoE project is an exciting and crucial next phase in the growth and success of Ideagen and it is a project that we believe will enable us to truly become a global player in the GRC software industry.”

The 12 new jobs created in North Carolina are in addition to Ideagen’s 30 strong workforce in the US and are part of 124 new roles being created globally. Forty new jobs will be created across the company’s sites in the UK with a further 70 in the Kuala Lumpur.

Barnaby Kent, Ideagen’s Chief Operating Officer, said: “Throughout the last decade, Ideagen has grown employee numbers by more than 5000%, increased revenues by 7200% and also enhanced our client base by more than 23,000%.

“We have achieved this by having a clear vision, which is supported by a strategy that continually evolves, but never fundamentally changes.

“The introduction of our Centers of Excellence is the next phase of our growth plan and will centralize key areas of the business to allow us to double in size globally over the next three years. Through a focussed expansion from Asia to the US, it will allow us to truly serve our expanding client base of over 5,000 organisations globally.”

Ideagen’s global operation will also involve key satellite offices in Sofia, Bulgaria, and in Dubai in the United Arab Emirates. Mr Kent added: “This project is an ambitious one but one that will allow us to maintain our agility as a business, enabling us to quickly capitalize on new opportunities and remain ahead of the curve in an ever-changing technology – and specifically GRC – market.

“This is an exciting time for Ideagen, and we truly believe that the launch of our dedicated Centers of Excellence will ensure that we are fit for growth in the years and decades to come.”

Andrew Terrell, British Consul of Business & Government Affairs, said: “There is no better diplomacy than business and trade. Ideagen’s expansion into North Carolina is a testament to both the high-quality of tech talent concentrated in the Triangle as well as the increasingly robust economic partnership between North Carolina and the UK.

“British companies employ over 30,000 North Carolinians, more than any other international partner, and that’s going to continue to grow.”

Ideagen’s CoE project comes as the company has been expanding its operations in the US through acquisitions. In 2018, it acquired its first US-based business in the form of New York and Kansas-based Medforce Technologies Inc for $8.7m and followed that up with the $7million purchase of North Carolina’s InspectionXpert.

Joe O'Brien

PR & Media Relations

Ideagen

+44 (0) 1629 699100

+44 (0) 7916 131501

joseph.obrien@ideagen.com

Ideagen is a UK-headquartered, global technology company quoted on the London Stock Exchange AIM market (Ticker: IDEA.L).

The Group provides software and services to organisations operating within highly regulated industries such as aviation, banking and finance, life science, healthcare and manufacturing with its main operational premises spread throughout the UK, EU, US, Middle East and SE Asia.

With an excellent portfolio of software products including Q-Pulse, Coruson, Pentana Audit, Pentana Risk and PleaseReview, Ideagen helps its clients reduce costs, improve operational efficiency, strengthen compliance and oversight and anticipate and manage every detail of risk.

Currently, more than 5,000 organisations use Ideagen's products including seven of the top 10 UK accounting firms, all of the top aerospace and defence companies and 75% of the world's leading pharmaceutical firms.

Ideagen's diverse and varied customer base includes many well-known, global brands such as British Airways, Aggreko, BAE, Ryanair, US Navy, KLM, BBVA, Bank of New York, Commerzbank, Meggitt, Heineken, Johnson Matthey, Haeco Group and European Central Bank. As well as this, Ideagen counts 180 hospitals across the UK and US amongst its client base.

Ideagen directly employs more than 420 members of staff and touches every continent globally.

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About Us

Ideagen is a UK-headquartered, global technology company quoted on the London Stock Exchange AIM market (Ticker: IDEA.L). The Group provides software and services to organisations operating within highly regulated industries such as aviation, banking and finance and life science, healthcare and manufacturing with its main operational premises spread throughout the UK, EU, US, Middle East and SE Asia. With an excellent portfolio of software products including Q-Pulse, Coruson, Pentana Audit, Pentana Risk and PleaseReview, Ideagen helps its clients reduce costs, improve operational efficiency, strengthen compliance and oversight and anticipate and manage every detail of risk. Currently, more than 5,000 organisations use Ideagen's products including seven of the top 10 UK accounting firms, all of the top aerospace and defence companies and 75% of the world's leading pharmaceutical firms. Ideagen's diverse and varied customer base includes many well-known, global brands such as British Airways, Aggreko, BAE, Ryanair, US Navy, KLM, BBVA, Bank of New York, Commerzbank, Meggitt, Heineken, Johnson Matthey, Haeco Group and European Central Bank. As well as this, Ideagen counts 180 hospitals across the UK and US amongst its client base. Ideagen directly employs more than 420 members of staff and touches every continent globally. What sets Ideagen apart? Ownership - UK AIM public listed company - Ideagen PLC - IDEAAccreditations - ISO 9001:2015; 14001 & 27001 certifiedEmployees - Over 420 employees and a global Partner NetworkCustomers - 5,000 companies using the Ideagen suite of products globallySupport - Based in the UK, US and Asia, we provide 24/7 support1993 - Year of formation

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The launch of our CoE project is an exciting and crucial next phase in the growth and success of Ideagen and it is a project that we believe will enable us to truly become a global player in the GRC software industry.
Ben Dorks, Ideagen CEO
The introduction of our Centres of Excellence is the next phase of our growth plan and will centralise key areas of the business to allow us to double in size globally over the next three years. Through a focussed expansion from Asia to the US, it will allow us to truly serve our expanding client base of over 5,000 organisations globally.
Barnaby Kent, Ideagen COO