Facebook, ebay and ASDA Open Internet Retailing 2011

Keynotes are joined by a stimulating selection of multi-channel retail and e-commerce giants

London, UK, 17 August 2011 – The agenda and speaker line-up has been announced for the 6th annual Internet Retailing Conference 2011, taking place on 4th October at Novotel London West, Hammersmith. In just one day, IR 2011 ‘A Marathon of Sprints’ will pack in a distinguished keynote session, a provocative three-track conference programme, insightful free-to-attend workshops and a showcase area for exhibitors. The day will commence with ‘The Big 3’ keynote featuring ebay, ASDA and Facebook, followed by top-notch presentations from leading online authorities and multi-channel retailers. Visit http://screenevents.co.uk/IR2011/index.html

At 9.30am, industry guru and Editor-in-Chief of Internet Retailing magazine Ian Jindal will open the conference and keynote session, introducing Mark Hodgkinson, Digital and Financial Services Director at ASDA, and Gavin Sathianathan, Head of Commerce Partnerships at Facebook and Miriam Lahage, VP Fashion at ebay. At 10.30am, the room will be reconfigured for the three conference streams to begin at 11.20am, giving delegates time to network and visit the exhibition area. There are still a few conference speaking slots available. To inquire or propose a topic, please contact emmah@internetretailing.net

The three Internet Retailing tracks for 2011 are as follows:

Track 1: The Customer

Keeping up with fast changing consumer behaviour and service demands multiple skills, transparent handling and a personal feel that transcends CRM segmentation. This stream examines best practice actions and the latest innovations affecting the customer experience. Confirmed speakers are: Dr Mike Baxter, Managing Director, Sales Logiq; Jo Causon, Chief Executive, Institute of Customer Service; Nick Gassman, Manager, User Experience and Design, British Airways; Sam Peterson SVP, Technology, Website and Merchandising, Overstock.com; Richard Evans, Director of Marketing, EMEA, Silverpop; Zaman Ahmed, Strategy, Innovation and Customer Experience, AirAsia; David Hogg, Industry Marketing Executive – Retail/CPG, EMEA, Sterling Commerce – an IBM Company; and Nigel Randall, Ecommerce Systems Manager, Waitrose.

Track 2: The Team

Learn about the latest approaches, systems and practices being used to mould IT, operations, supply chain efficiencies, warehousing, channels and people into a seamless, efficient, sustainable retail operation in the UK and across borders. Speakers include: Emma Robertson, Director, Transform; Tony Preedy, Marketing Director, Lakeland; Richard Weaver, Ecommerce Director, Majestic Wine Warehouses; Amy Bastow, Head of Multichannel, The Phone House Europe; Jan Mehmet, Ecommerce Director, Penhallgon’s & L’artisan perfumer; and Akif Khan, Director, Products & Services, CyberSource.

Track 3: The Industry

As product presentation has moved to rich media, video or augmented reality, so too have channels evolved into the anytime, anywhere of mobile commerce. This stream looks at how brand proposition, market entry strategy, delivery mechanism and the product itself shape the organisation and system requirements. Speakers include: Thibault de Pompery, Creative Director, Innovation Department, Groupe Casino; Nadine Sharara, Head of Ecommerce, Thomas Pink; Dominic Smith, Ebusiness Development Manager, JD Williams; Qusai Sarraf, CEO, IVIS Group; Jon Higgins, IT Director, Tesco.com; and Rowan Gormely, Founder, Naked Wine.

Free workshops will run from 11.20am and 2pm hosted by Fredhopper, DHL, HookLogic, RichRelevance, Keybroker, dotDigitalGroup plc, Docdata and WhatUsersDo. For full details on all the workshops and conference tracks, please visit http://screenevents.co.uk/IR2011/index.html

Internet Retailing 2011 Opening & Closing:

Conference Delegates - Registration, Tea/Coffee: Open 8am

Conference: Open 9am to 5pm

Lunch: 1pm to 2pm

Cocktails: 5pm to 6pm

Free Exhibition & Workshop Only Visitors: Open 9am to 5pm

- Ends -

About Internet Retailing

Internet Retailing’s annual C-level conference runs every October and represents the “must attend” event for the online and multi-channel retail industry. The 2011 conference will take place on 4th October at the Novotel London West, One Shortlands, Hammersmith, W6 8DR, London. 500 senior delegates and 500 visitors benefit from a packed, intense and inspiring day with three parallel conference streams, three major keynotes, workshops and a compact exhibition area. For further information, please contact info@internetretailing.net or visit http://screenevents.co.uk/IR2011/index.html

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