Intrum’s Annual and Sustainability Report 2023: Strategic shift in fast-changing and challenging economic environment
Today Intrum publishes its Annual and Sustainability Report for 2023 on the corporate website, www.intrum.com.
Surging inflation and higher borrowing costs were taking a toll on household finances during 2023, while many companies were conserving cash by delaying payments, causing severe liquidity issues across Europe. During the year, Intrum helped 5.1 million individuals to become debt free and collected SEK 105 billion for its clients. In the fast-changing and challenging economic environment, Intrum’s role in the financial ecosystem is as important as ever.
In the annual report, Andrés Rubio, Intrum’s President & CEO, comments on the strategic shift, set to strengthen Intrum’s financial profile and accelerate the company’s commercial agenda.
“For Intrum, 2023 marked a year of both external challenges and internal transformation. It was an active year of change where we outlined the new strategic agenda to Simplify & Focus our business plus Grow & Transform, to accelerate growth and realise our full potential. We have initiated numerous activities and taken significant steps in line with the three strategic pillars: operational excellence, client-centric and capital-light.
Intrum’s near-term tactical measures are formed to address our current challenges which is to strengthening our financial profile through reduced leverage. In the medium to long-term fundamental measures are set to drive technology-led improvements in operational efficiency and effectiveness, increase commercial focus to strengthen and grow our Servicing business, and leverage third-party capital to grow our Investing business. These measures will secure profitable growth and cement our market leading position for years to come”, says Andrés Rubio.
For further information, please contact:
Anna Fall, Chief Brand & Communications Officer
anna.fall@intrum.com
This information is information that Intrum AB (publ) is obliged to make public pursuant to the Securities Markets Act. The information was submitted for publication, through the agency of the contact person set out above, on on 2 April 2024 at 15.30 CET.
Intrum is the industry-leading provider of Credit Management Services with a presence in 20 markets in Europe. By helping companies to get paid and support people with their late payments, Intrum leads the way to a sound economy and plays a critical role in society at large. Intrum has circa 10,000 dedicated professionals who serve around 80,000 companies across Europe. In 2023, revenues amounted to SEK 20.0 billion. Intrum is headquartered in Stockholm, Sweden and publicly listed on the Nasdaq Stockholm exchange. For more information, please visit www.intrum.com.