Mindshare Technologies

About Us

Mindshare Technologies Inc. is a unique, leading customer feedback management provider based in Salt Lake City. Mindshare uses unique technology to build custom-fitted customer feedback systems for some of the largest corporations in the world. Mindshare helps retail businesses, restaurant chains and other industry leaders saty on top of their customer feedback by compiling customer feedback, analyzing every comment word-for-word and sending usable solutions to the local franchise/branch manager.

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Mindshare’s Unique“Speech-to-Text” Becomes First In-House Voice Analytics Tool in the VoC Industry

Fri, Jun 10, 2011 17:55 CET

Mindshare Speech-to-Text is the First VoC Tool to Transcribe Customers’ Phone Comments, While Finding Actionable Information for Customer Service Managers and ExecsSALT LAKE CITY (June 10, 2011) — The Voice of the Customer no longer falls on deaf ears. Mindshare Technologies released an industry-changing product today: Mindshare Speech-to-Text TM, taking the next step into the future of Customer Feedback Management and the Voice of the Customer (VoC). Despite its simple name, Mindshare Speech-to-Text goes way

Customer Survey Giant Expands to Europe & Middle East

Wed, Feb 02, 2011 20:25 CET

The Creation of Germany-based Fast Insight Increases Mindshare Technologies’ Worldwide PresenceMUNICH, BASEL, February 2, 2011 – MINDSHARE TECHNOLOGIES, the leader in customer feedback management, continues to expand worldwide with its new brand, “Fast Insight.” Mindshare Technologies provides real-time feedback and analysis to managers at both the executive and the individual location levels. Fast Insight will offer the same Mindshare features and products, including: (1) real-time feedback, (2) problem alerts, (3) text analytics, (4) a recommendation engine