Connells forward thinking pays dividends right across the estate
Release date: 19 July 2013
Tackling the challenge of R22 replacement is paying dividends for The Connells Group with running cost savings of over £150,000 a year and a cut in carbon emissions for the building services in each branch by more than a half.
Like many businesses with old air conditioning systems the company faces a real challenge at the end of 2014, when the use of R22 refrigerant is banned completely. Whether operating equipment in a single building or across a nationwide network, the ban means that it will no longer be possible to maintain old air conditioning properly. Systems will therefore need to be replaced when maintenance issues requiring de-gassing occur.
For The Connells Group, leaving things to chance was not an option and the forward-thinking company has already begun a replacement programme across 203 affected branches.
Connells was approached initially by specialist supplier Air Conditioning Solutions (UK) Ltd (ACS), which has developed a close working relationship with the Group, since commencing work for it in 2000. ACS has over 20 years’ experience of the design, installation and maintenance of heating, cooling and ventilation equipment and could see what the implications of the R22 ban would be on its customers.
R22 refrigerant was used in the majority of air conditioning systems until about 10 years ago. However, it has been shown to have ozone-depleting potential, so the use of virgin R22 gas was banned in 2010 but companies have been able to use recycled and reclaimed R22 to maintain equipment.
As there are estimated to be over 750,000 R22 systems still in use in the UK, the ban poses a real challenge for businesses that will face maintenance issues with old systems.
“In the case of The Connells Group, the estate had a real mix of equipment from all the major air conditioning manufacturers, due to the historic development and expansion of the Group,” explained ACS Commercial Director, Neil Moran. “We undertook an initial assessment of ten branches that The Connells Group chose at random to produce a detailed report comparing the potential savings of a phased replacement programme against the likely repair and running costs of existing kit.”
The report helped secure agreement for a full design specification and Connells and ACS started looking at replacement options whilst assessing the best ways of keeping disruption in each branch to a minimum.
“This is where Mitsubishi Electric's Replace technology comes into its own,” added Moran. “In some cases replacing the pipework is challenging so we are looking to reuse existing pipework wherever possible and this allows us to just change the outdoor and indoor units, regardless of the original manufacturer.”
Replace technology, which is available across the City Multi and Mr Slim air conditioning ranges, allows for the reuse of the existing copper pipes to save on both installation time and costs. Disruption has been kept to a bare minimum for Connells with the average installation taking a two-man ACS team just a day to complete for each unit. As a Mitsubishi Electric Business Solutions Partner (BSP), ACS are also able to offer The Connells Group an extended 7-year warranty on all new equipment, giving the Group further confidence in the decision to upgrade.
“The Connells Group has grown into the most profitable UK estate agency based business by careful planning and expansion since we started in 1936,” explained Group Purchasing Director, Joanne Jackson. “When ACS first approached me, I could see that we faced some real issues managing the cost and disruption so it was important to us that we could provide real evidence of the need and benefits to the business.”
The project quickly became a true, three-way collaboration between ACS, Mitsubishi Electric and The Connells Group, with the manufacturer and ACS keen to demonstrate the business case for a replace programme.
ACS used Mitsubishi Electric's unique Audit Tool – a specially designed piece of software that assesses the running costs, maintenance expenditure and CO2emissions of existing equipment and compares it to modern, inverter-driven replacement systems.
“The results from the audit tool helped justify the investment and convinced the Group that a phased programme was the right way to go,” added Jackson. The analysis from the audit tool demonstrated that annual running costs would be reduced by 61% - from £250,859 to £98,872, whilst carbon emissions would drop 60% - from 1,249,242kg to 493,760kg.
Another important factor for The Connells Group was the comprehensive recycling programme that Mitsubishi Electric has developed with Overton Recycling Ltd. The old equipment is collected from each store and sent to Overton's Stourbridge plant, where the equipment is carefully stripped so that around 99% of all materials can be collected and recycled.
“We really liked the fact that Mitsubishi Electric offer a full ‘cradle to grave’ approach and seem to have thought of just about everything,” said Jackson.
Work on the replacement programme started in October 2012 and is scheduled to run until the end of 2013. To date, 81 branches have been upgraded and each has seen an improvement in performance in line with the analysis by the audit tool.
“The final benefit for Connells is that the equipment we are installing is all listed on the government's Enhanced Capital Allowance scheme, so the capital costs can be offset against the annual tax bill,” added Moran.
Ends
Notes to editor:
Founded in 1921, Mitsubishi Electric is a global, market leading, environmental technologies manufacturer, producing an advanced range of heating, air conditioning and ventilation equipment. The company realises that ensuring the right solutions are selected for each individual building, requires collaboration by all involved. Mitsubishi Electric has therefore changed the way it does business to ensure engagement with all involved in delivering sustainable buildings so that together, we can make a world of difference.
Building on 20 years of experience, ACS (UK) Ltd has exceptional expertise in heating, cooling and maintenance of all environments, in industry, retail, commercial, and public sector (local & national) premises. Our core business of design, installation and maintenance of air conditioning and ventilation systems has been augmented by our operations in the domestic and commercial renewable energy sector. ACS Renewable Solutions has been created to design, install and maintain renewable energy systems including air source heat pumps and photovoltaic solar panels (PV). Our customer sites are maintained by our service division ACS Group Maintenance.”
Founded in 1936 and comprising of 486 branches nationwide, the industry-leading Connells Group is the most profitable UK estate agency network. In addition to operating under the Connells brand, the Group trades under other well-known local names including Allen & Harris, Bagshaws Residential, Barnard Marcus, Brown & Merry, Fox & Sons, Jones & Chapman, Manners & Harrison, Roger Platt, Shipways, Swetenhams, William H Brown, Sharman Quinney, Burchell Edwards and Ashley Adams. As well as residential property sales and lettings, the Group has a comprehensive range of B2C and B2B services including new homes, mortgage services, conveyancing, EPCs, surveying, corporate lettings, asset management, land & planning, LPA receivers, auctions and relocations. The Connells Group is consistently named Best Large Estate Agency at the Estate Agency of the Year awards, winning the top prize for four of the past six years. It is also highly acclaimed in the New Homes category, winning Gold five times in the last six years, and in the Financial Services category for which it currently holds the Gold prize for the fourth year running.
For further editorial information please contact:
Russell Jones Email: russell.jones@meuk.mee.com
PR & Communications Manager Telephone: 01707 278772
PLEASE NOTE: Colour separation or production charge requests will only be processed by email. Please send ALL requests to coloursep@meuk.mee.com.
MEL/024/13
Note to editor:
For further press information contact Russell Jones on 020 8647 4467.
