CoreMatrix Sees Increasing Demand for Innovative Contact Center Solutions for Customer Service
Social technologies are key as customers have more control and demand flexible options in how they interact with organizationsRed Bank, N.J., January 3, 2013 – CoreMatrix ®, a leading cloud computing consulting company, today announced it is experiencing an increase in demand from customers for innovative contact center solutions that incorporate Social and other interactive capabilities. Organizations recognize that their customers have more choices than ever in virtually every product and service category, can access a wealth of product information and