Viessmann bolsters customer service and puts more engineers on the road
Investment in direct field force will improve speed of response to domestic call outs
Viessmann, a leading international manufacturer of heating systems, has expanded its direct field force for domestic installations by adding four new dedicated service engineers. Supported by new, striking, Viessmann-liveried Vauxhall Vivaro vans, the expanded team will improve the company’s geographic coverage and responsiveness to customer issues.
The new engineers are all Viessmann employees who will work exclusively on Viessmann products. Not only will they be able to respond to call-outs more quickly, but they can replace more components on the spot as the vehicles will carry large quantities of spare parts.
“The Viessmann team works tirelessly to support its heating installations across all fuel types and applications, responding to the needs of both installers and homeowners nationwide. Enlisting the additional support of the dedicated service engineers is a tangible sign of our commitment to backing up our excellent, quality products with reliable servicing. This expansion will give installers and end-users additional confidence in the full Viessmann ownership experience,” says Graham Russell, Viessmann managing director.
- ends -
About Viessmann
Viessmann Ltd is part of the Viessmann Group of Companies which is one of the leading international manufacturers of energy and climate technology systems. Founded in 1917, the family company is run by a Managing Board under the chairmanship of Managing Partner Dr. Martin Viessmann. The Group has approximately EUR 1.86 billion in annual sales and maintains a staff of some 9,600 employees.
Viessmann’s comprehensive product range encompasses all fuel types and applications, allowing it to deliver high quality, efficient and fully integrated solutions. With an output range of 1.5 kW to 116,000 kW, Viessmann offers oil and gas-fired boilers, solar thermal and photovoltaics, combined heat and power modules (CHP), ground, air and water sourced heat pumps and biomass boilers.
Press Enquiries
Judy Collins, Propel Technology, Bloxham Mill, Barford Road, Bloxham, Banbury, Oxfordshire, UK, OX15 4FF. +44 (0)1295 724130 / +44 (0) 7786 455045. judy@propel-technology.com
Tags:
