Viessmann bolsters customer service and puts more engineers on the road
Investment in direct field force will improve speed of response to domestic call outsViessmann, a leading international manufacturer of heating systems, has expanded its direct field force for domestic installations by adding four new dedicated service engineers. Supported by new, striking, Viessmann-liveried Vauxhall Vivaro vans, the expanded team will improve the company’s geographic coverage and responsiveness to customer issues. The new engineers are all Viessmann employees who will work exclusively on Viessmann products. Not only will they be able to respond to call-outs more