Provident CRM Awarded SugarCRM’s Partner President’s Club Winner - Outside of North America

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Dublin, 3 March 2022Provident CRM is proud to announce that it has been awarded SugarCRM’s Partner President’s Club Winner - Outside of North America Region for 2021. The winners were announced at the company’s Fuel Your Growth SKO.

Headquartered in Dublin, Provident CRM is an independent digital solutions consultancy dedicated to delivering customised technologies to drive customer success. SugarCRM is a leading provider of Customer Relationship Management systems that help businesses around the world improve their customer experience.

The SugarCRM President’s Club Awards is the highest partner excellence for overall growth, expertise, customer service, support, and marketing efforts in furthering SugarCRM’s goals and position across marketplaces in EMEA and the Americas. A strategic component of the company’s business, SugarCRM has more than 200 partners across 19 countries engaging with customers and prospects as the company innovates and reimagines the future of customer experience.

Provident CRM also continues to hold the highest tier of SugarCRM’s channel partner program, Elite. As a SugarCRM’s Elite partner community member, Provident CRM has demonstrated an ongoing commitment to excellence, collaboration, and innovation.

“It’s an honour to be named SugarCRM’s 2021 Partner President’s Club Winner outside of North America,” said John Malone, CEO of Provident CRM. “This achievement was only possible thanks to Sugar’s channel partners' continuous assistance, as well as all the hard work and dedication provided by Provident’s technical and sales experts over the years. We truly enjoy our collaboration with SugarCRM, and we are committed to continuing to add value to Sugar’s customers.”

Provident CRM's goals in exceeding quality standards for technical proficiency, as well as advancements in certifications with its main technology partners, support the company's increasing success in implementing SugarCRM's products with strong user adoption and proven customer satisfaction as a value-added reseller of CRM solutions.

“A big congratulations to our friends at Provident! Two years ago, Provident won this award, and now they’ve won it again. Provident has exceled in every area of the business and demonstrated a lot of hard work and commitment for 2022. They are the number one partner in the European market and they should be exceptionally proud!” Craig Charlton, CEO of SugarCRM, stated.

Media Contact

Leticia Nishida

Marketing Manager

leticia@providentcrm.com

About Provident CRM

Provident CRM has provided business and technology consultancy services across Ireland, the UK, and Europe for nearly twenty years. The company delivers cross-functional Customer Relationship Management (CRM) implementations across Sales, Marketing, and Service departments, custom Marketing Automation (MA) integrations, and Business Process Management (BPM) services. All are supported by comprehensive training and continuous account management, ensuring successful adoption and deployment.

Provident CRM is wholly owned by the founders John Malone, Gary Cullen and James Forde. The business had no external investors or Debt, a real-life example of a garage startup to multi-million euro business by organic growth.

About SugarCRM

SugarCRM is how marketing, sales, and service teams finally get a clear picture of each customer to help businesses reach new levels of performance and predictability. Sugar is the CRM platform that makes the hard things easier. 

Thousands of companies in over 120 countries rely on Sugar to achieve high-definition CX by letting the platform do the work. Headquartered in Silicon Valley, Sugar is backed by Accel-KKR.

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