Protecting Emergency & Security Staff from Trauma
Security and contingency planning tends to be driven by process and procedure: but planners and managers neglect the ‘human factor’ at their peril, according to UK trauma charity and training organisation PTSD Resolution. Too rarely do they address the issue of how people react to and are affected by the often traumatic events associated with a security incident. A new training course for line managers and HR professionals represents an opportunity to understand and take account of this issue, which will impact upon even the best laid plans.The individual capability of emergency service and
