Retail Trust (registered charity numbers 1090136 and SC039684) is the only charity that looks after the needs of all 3 million people working in retail and currently provides grants and services of approximately £1.5 million per annum to people who are working in or have worked in the retail industry or associated businesses.
The Retail Trust Helpline is a free and confidential service that provides vital support and a range of services including: free counseling, free legal advice, free debt advice, redundancy support through their ReWork programme, hardship grants, course funding, as well as retirement housing for retired retailers throughout the UK. The Retail Trust Helpline can be accessed online at www.retailtrust.org.uk/help, by calling 0808 801 0808, emailing helpline@retailtrust.org.uk or by texting the word ‘HELPLINE’ to 88010* with any request or query.
In the past year alone, requests coming through to The Retail Trust Helpline for counselling have increased by 125%. Retail staff needing debt advice has increased by 50%. Requests for redundancy support are up 40%, and demand for critical incident support has grown by a massive 229%.
ReWork is a Retail Trust service for people who have been made redundant from retail. The programme (worth over £1,000) helps users identify a career path that suits their needs and can help find potential employers. ReWork offers access to a free Guide to Resolving Redundancy, free Personal Career Coaching and Resolving Redundancy Workshops.
The Retail Trust Employee Assistance Programme is the only EAP that is designed specifically for retailers by retailers and is run exclusively for retail and associated businesses. Retail Trust currently has over 120 EAP partners throughout the retail sector and associated businesses and currently looks after over 777,000 staff. www.retailtrust.org.uk/eap
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