Netigate appoints Maria Börjesson as new CEO

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Maria Börjesson brings her extensive experience in leadership, technology, and people development to Netigate, setting the stage for continued growth and innovation.

STOCKHOLM, Sweden (October 31st, 2024) Netigate, a leading provider of customer and employee feedback solutions, has appointed Maria Börjesson as its new Chief Executive Officer. With over 25 years of experience in the insurance, financial services, banking, fintech, and IT sectors, Maria has a proven track record of driving growth and innovation. 

Maria's previous roles have given her a deep understanding of customer-facing operations and a strong focus on customer satisfaction and support. Her experience as a CEO at Visma Software and Knowit Development demonstrates her ability to build sustainable businesses and drive growth.

“I am thrilled to join Netigate and contribute to its continued success. Netigate’s focus on empowering organizations to make data-driven decisions aligns perfectly with my passion for helping companies grow through their people and customer loyalty. I am excited to lead the team and drive innovation in the experience management industry,” Maria Börjesson says.

Maria's immediate priorities include expanding Netigate's total experience concept, and leveraging research-based insights to drive customer loyalty, growth through people, and informed decision-making for companies. She emphasizes the importance of avoiding getting lost in reporting and focusing on the data's potential to accelerate growth.

“By utilizing data effectively, Netigate can help businesses make informed investments and focus on the right areas for their growth,” Maria Börjesson explains.

Maria's strong background in software development and team leadership positions her well for Netigate. Her understanding of modern business challenges and her dedication to customer success align closely with the company's goals.

“We are very happy to welcome Maria as the new CEO of the Netigate team. Having Maria’s broad SaaS experience and leadership capabilities will be fundamental as we continue to develop Netigate as the leading European Experience Management solution,” says Axel Kling, Netigate Chairman.

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For additional information:

Media kit with pictures

Fabrizio Trotti, Director of Marketing
Netigate
fabrizio.trotti@netigate.net

About Netigate:

Netigate is an international SaaS company offering a comprehensive experience management solution for organizations that seek to have an in-depth understanding of their employees and customers. Netigate strives to empower employees and professionals in customer experience to reveal the human perspective behind the numbers in order to drive business growth and decrease churn.

The company combines powerful AI and machine learning technologies with a large team of in-house insight consultants to help customers extract actionable insights from their data and make a tangible difference. Founded in 2005, the organisation has 1500+ subscribing customers globally. Netigate is over 150 employees strong, headquartered in Stockholm, with regional offices in Berlin, Frankfurt, Warsaw, Helsinki, and Oslo. In 2024, the Finnish CX software company Lumoa was acquired and is now part of Netigate. Since 2022, the private equity fund GRO Capital has been the majority shareholder of the company. www.netigate.net.

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