Forrester Research utser OpenText till ledande inom Customer Communications Management
Stockholm, juni 22 - OpenText™ (NASDAQ: OTEX, TSX: OTC), globalt ledande inom Enterprise Information Management (EIM), meddelar idag att analysfirman Forrester Research, Inc. (Nasdaq: FORR) utsett OpenText som ledande inom Customer Communications Management (CCM) i den färska rapporten, ”The Forrester Wave™: Customer Communications Management, Q2 2016”. Rapporten påvisar att OpenTexts lösning, där all hantering av företagens kommunikation, sker genom en enda plattform gör företagens kommunikationshubbar till ledande i branschen.
Forresters rapport tar pulsen på marknaden för kundkommunikation och hur dess aktörer levererar i relation till varandra.
- Att kategoriseras som ledare i Forresters CCM Wave Report validerar det faktum att OpenText Release 16 Communications Center ligger helt i linje med branschens behov. OpenText leder trenden mot kommunikationshubbar som mer effektivt hanterar all kommunikation, både extern mot kunder och partners likväl som internt mot de anställda. Vår integration med OpenTexts EIM-strategi och allianser med partners ger oss den starkaste positionen på marknaden. Vi kan därmed spela en central roll i att transformera allt företagsrelaterat innehåll till dagens behov oavsett var det finns. På OpenText fortsätter vi att hjälpa våra kunder att utvecklas digitalt, säger Adam Howatson, Chief Markering Officer på OpenText.
Ladda ned rapporten här: Läs pressmeddelandet i sin helhet på engelska här:
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