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  • Janet Lennon

    Director of PR & Global Communications


    1-206-914-6175
  • Fredrik Hallstan

    Head of Corporate Communications


    +46761153830

    • Quotes

    “We are in the midst of a profound transformation in how software is built, with AI democratizing the ability for a new generation of builders to create powerful applications. For these innovations to succeed, they require a foundation of reliable, scalable, intelligent and trusted communications. Just as Sinch has been the communications backbone for the leaders of the cloud era, we are now positioned to power the AI pioneers of today. Our partnership with Lovable embeds our proven, global communications platform into the heart of the AI-native movement, ensuring that the next wave of software has the trusted execution layer it needs to change the world.”
    Laurinda Pang, CEO of Sinch.
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    Football has xG. Now it has xC. Sinch reveals AI-powered ranking of football's most authentic managers

    Stockholm, June 10, 2026 – Will this summer's football managers remind us that there are "no easy games at this level"? Will they insist that their players have "given 110%"? Or will they offer something fans haven't heard a thousand times before? As the world's biggest football tournament gets underway, Sinch AB (publ), the communications platform powering more than 900 billion customer interactions every year, today launches the AI-powered xC Tracker  – a first-of-its-kind ranking that analyzes every press conference throughout the tournament to reveal

    Sinch appoints Jonas Dahlberg as acting CEO to lead next phase of execution and growth

    STOCKHOLM, SWEDEN - June 8, 2026 - The Board of Directors (the Board) of Sinch AB (publ) today announces the appointment of Jonas Dahlberg as acting Chief Executive Officer (CEO), effective immediately. This appointment is part of the company’s ongoing leadership transition process.As previously announced on May 7, Laurinda Pang has decided to step down as CEO of Sinch. Following continued discussions between the Board, Laurinda and Jonas, the Board determined that transitioning to an acting CEO is the right step to support Sinch’s next phase of execution and growth. “Over the past

    Sinch appoints Sophie Cheng as Chief Marketing Officer

    Stockholm, Sweden - June 1, 2026 — Sinch AB (publ), today announces the appointment of Sophie Cheng as Chief Marketing Officer, succeeding Jonathan Bean, who recently transitioned to Executive Vice President, EMEA & Global Partnerships. She joins Sinch’s Global Leadership Team and will report to CEO Laurinda Pang.At Sinch, Sophie has led the company’s global product marketing and revenue enablement organization, helping strengthen market positioning, industry analyst relations and go to market execution. Prior to joining Sinch in 2024, she held senior leadership roles at ZoomInfo and Chorus.

    Resolutions from the 2026 Annual General Meeting in Sinch AB (publ)

    Sinch held its annual general meeting on Thursday 21 May 2026 in Stockholm.Adoption of the profit and loss statement and balance sheet, appropriation of the company’s profit or loss and discharge from liabilityThe meeting adopted the presented profit and loss statement and balance sheet as well as the consolidated profit and loss statement and consolidated balance sheet. In accordance with the proposal of the board of directors, the meeting resolved to not pay any dividend for the financial year 2025. The meeting further resolved to discharge the members of the board of directors,

    Sinch Named a leader in the 2026 Gartner® Magic Quadrant™ for Communications Platform as a Service

    Stockholm, Sweden – May 20, 2026 - Sinch AB (publ) today announced it has been named a leader in the 2026 Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS) for the fourth consecutive year.The recognition comes at an inflection point for enterprise communications. The 2026 Gartner Magic Quadrant for CPaaS projects that by 2029, 85% of global enterprises will require AI-based security capabilities within their CPaaS toolsets, up from 40% in 2025, reflecting the growing demand for platforms that combine intelligent communications with embedded trust and fraud prevention.

    Sinch research reveals 74% of enterprises have rolled back live AI customer communications agents

    Stockholm, May 13, 2026 – Sinch AB (publ) today announced findings from its new global research report, The AI Production Paradox, revealing that 74% of enterprises have already rolled back or shut down an AI customer communications agent after deployment due to a governance failure. That rate increases to 81% among organizations with fully mature guardrails.The study is based on an independent survey of 2,527 senior decision makers across 10 countries and six industries and reflects industry conditions across the enterprise market broadly. It challenges the prevailing narrative that

    Laurinda Pang to step down as CEO

    Stockholm – May 7, 2026 - Sinch AB (publ) today announces that Laurinda Pang has informed the Board of Directors of her intention to step down as CEO. She will remain active in the role until a successor has assumed office, however no later than 31 December 2026.The Board of Directors has now initiated a process to secure a structured transition to a new CEO.  “I would like to sincerely thank Laurinda for her significant contributions to Sinch through a period of integration and change. Under her leadership, Sinch has delivered strong and improved profitability, solid cash flow and

    Sinch reports first quarter 2026 results - Americas and voice are drivers of another solid quarter

    Stockholm, Sweden – May 7, 2026 – Sinch AB (publ) today announces its consolidated results for the first quarter 2026.January-March 2026 · Net sales amounted to SEK 6,493m (7,049), an organic increase of 3 percent. Currency effects had a negative impact of 11 percent. · Gross profit amounted to SEK 2,214m (2,408), an organic increase of 5 percent. Currency effects had a negative impact of 13 percent. · EBITDA amounted to SEK 792m (740), an organic increase of 18 percent. Currency effects had a negative impact of 11 percent. · Adjusted EBITDA amounted to SEK 822m (889), an

    Change in the number of shares and votes in Sinch

    Stockholm – April 30, 2026 – Sinch AB (publ) today announces that the number of shares and votes in Sinch amounts to 771,899,694.The change in the number of shares and votes is a result of 158,809 shares being issued in April due to the exercise of stock options under incentive programs. This information is information that Sinch AB (publ) is obliged to make public pursuant to the Financial Instruments Trading Act (1991:980). The information was submitted for publication, through the agency of the contact person set out above, at 07:30 CEST on April 30, 2026.

    Sinch publishes its 2025 Annual Report

    Stockholm, April 23 – Sinch AB (publ) today published its Annual Report including Sustainability Report for 2025, outlining a year characterized by stable development, improved profitability and continued progress against its strategic priorities.During 2025, Sinch made progress across several strategic focus areas, including enterprise expansion, self-serve offerings, RCS and email, and partner ecosystems. The company also continued to invest in AI-enabled capabilities to improve efficiency, security and customer experience.   Comment from Laurinda Pang, CEO of Sinch “2025 was a

    Sinch named 2026 Adobe Customer Experience Orchestration Technology Partner of the year

    STOCKHOLM, Sweden — April 21, 2026 — Sinch today announced it has been named the 2026 Adobe Customer Experience Orchestration Technology Partner of the year. This recognition underscores Sinch’s continued leadership in helping brands deliver connected, real-time customer experiences.The award highlights Sinch’s role in enabling enterprises to orchestrate personalized, scalable engagement across messaging channels, bridging data, communications, and customer journeys within the Adobe ecosystem.  “Being recognized by Adobe reflects how communications are becoming an integral part of

    Sinch named a leader in IDC MarketScape for Communications Engagement Platforms

    Stockholm, Sweden – April 16, 2026 – Sinch (Sinch AB (publ)) has been named a Leader in the inaugural IDC MarketScape: Worldwide Communications Engagement Platforms 2026 Vendor Assessment*— the first analyst evaluation to assess vendors across the converging landscape of Communications Platform as a Service (CPaaS), Unified Communications as a Service (UCaaS), and Contact Center as a Service (CCaaS).Until now, enterprise buyers evaluating communications technology have faced a fragmented analyst landscape, with CPaaS, UCaaS, and CCaaS assessed separately, as though buying decisions happened

    Invitation to presentation of Sinch’s interim report for the first quarter of 2026

    Stockholm, Sweden – April 16, 2026 – Sinch AB (publ) will publish its interim report for the first quarter of 2026 on Thursday, May 7, 2026, at 07:30 CEST. A conference call and a webcast will take place at 10:00 CEST where Sinch’s CEO Laurinda Pang and CFO Jonas Dahlberg will present the report. A Q&A session will follow the presentation.Time for publication of the interim reportThursday, May 7, 2026, at 07:30 CEST Time for conference call and webcast and call-in detailsThursday, May 7, 2026, at 10:00 CEST If you wish to participate via teleconference, please register using the

    Notice of annual general meeting in Sinch AB (publ)

    The shareholders of Sinch AB (publ), 556882-8908 (“Sinch” or the “Company”) are hereby summoned to the annual general meeting on Thursday, 21 May 2026 at 10:00 (CEST) at Sinch’s offices at Lindhagensgatan 112 in Stockholm, Sweden. Entry and registration begins at 9:30 (CEST).The board of directors has, pursuant to Chapter 7, Section 4 a of the Swedish Companies Act (2005:551) and the Company’s articles of association, decided that shareholders shall have the right to exercise their voting rights by post prior to the annual general meeting. Accordingly, shareholders may choose to participate

    Sinch appoints Jonathan Bean as Executive Vice President, EMEA & Global Partnerships

    Stockholm, April 15 — Sinch AB (publ), today announces the appointment of Jonathan Bean as Executive Vice President, EMEA & Global Partnerships. He remains a member of the Global Leadership Team, reporting to CEO Laurinda Pang.Jonathan Bean transitions from his role as Chief Marketing Officer, which he has held since 2019, and will lead Sinch’s EMEA business and global partner ecosystem.   “Jonathan brings extensive commercial leadership experience across digital infrastructure markets. He has been at the heart of Sinch’s transformation and understands our business, customers and

    Sinch Mailgun report: Companies are leaving email performance on the table

    Stockholm, Sweden, April 8, 2026 Sinch Mailgun, part of Sinch, today released its Email Impact Report 2026,  introducing new industry benchmarks across 10 high-volume sending sectors and revealing a gap between email performance and execution. Based on insights from more than 400 billion emails sent in 2025 and a global survey of over 1,200 email senders, the report shows that while email remains a critical, high-performing channel, poor deliverability is leaving significant revenue on the table. Nearly 18% of emails fail to reach the inbox,

    Change in the number of shares and votes in Sinch

    Stockholm – March 31, 2026 – Sinch AB (publ) today announces that the number of shares and votes in Sinch amounts to 771,740,885.The change in the number of shares and votes is a result of 39,604 shares being issued in March due to the exercise of stock options under incentive programs. For additional information, please contact:Mia NordlanderHead of Investor RelationsMobile: +46 735 11 53 95E-mail: mia.nordlander@sinch.com Fredrik HallstanHead of Corporate CommunicationsMobile: +46 761 15 38 30E-mail: fredrik.hallstan@sinch.com 

    Flagging notification due to share repurchase

    Stockholm, Sweden – 20 March 2026 – Sinch AB (publ), today announces, in accordance with Chapter 4, Section 18 of the Swedish Financial Instruments Trading Act (1991:980), that the company on 20 March 2026 repurchased 1,240,000 of its own shares and that its holding of treasury shares thereby exceeded the threshold of 5 percent of the total number of shares.Following the transaction, Sinch’s total holding of treasury shares amounts to 38,907,970 corresponding to 5.04 percent of the total number of shares in the company, thereby exceeding the five percent threshold as set out in Chapter 4,

    Sinch launches Voice Relay to give AI agents a voice

    Stockholm, Las Vegas – March 10, 2026 – Sinch AB (publ) today announced at Enterprise Connect new innovations across its Enterprise Voice platform, including Voice Relay, a new capability that enables developers to connect text-based AI agents directly to live phone calls. The announcement introduces Voice Relay in early access release, alongside AI-ready voice infrastructure, enhanced branded calling protection and expanded global network capabilities designed to help enterprises build secure, scalable customer conversations.While conversational AI models have advanced rapidly, deploying

    Change in the number of shares and votes in Sinch

    Stockholm – February 27, 2026 – Sinch AB (publ) today announces that the number of shares and votes in Sinch amounts to 771,701,281.The change in the number of shares and votes is a result of 300,665 shares being issued in February due to the exercise of stock options under incentive programs, and 74,211,294 shares being cancelled in February following a resolution from the Extraordinary General Meeting on February 19, 2026. For additional information, please contact: Mia NordlanderHead of Investor RelationsMobile: +46 735 11 53 95E-mail: mia.nordlander@sinch.com Fredrik

    Sinch expands its platform with agentic conversations for AI-powered customer engagement

    Stockholm, Sweden, February 26– Sinch (publ) today announced agentic conversations, a new set of capabilities designed to operationalize AI agents across global communication channels, enabling enterprises to deploy intelligent agents across messaging, voice, and email at scale.As generative AI and conversational channels like voice, RCS and messaging apps become central to customer engagement, enterprises are shifting toward agent-driven models. To scale, AI agents must do more than converse. They need secure integration with enterprise systems to execute actions across channels. With

    The Board of Sinch AB (publ) resolves to repurchase own shares

    Stockholm, Sweden – February 23, 2026 – The Board of Sinch AB (publ) ("Sinch") has with the support of the authorization granted by the Annual General Meeting on May 22, 2025, decided to repurchase the company's own shares.The Annual General Meeting on May 22, 2025, of Sinch decided to authorize the company's Board to decide on the acquisition of own shares. According to the mandate from the Annual General Meeting, the Board has the right to acquire shares so that the company, after the acquisition, holds a total of no more than ten percent of all shares in the company at any given time.

    Flagging notification due to cancellation of repurchased shares

    Stockholm, Sweden – February 23, 2026 – Sinch AB (publ), today announces, in accordance with Chapter 4, Section 18 of the Swedish Financial Instruments Trading Act (1991:980), a change in its holding of own shares.Following the Extraordinary General Meeting's resolution to cancel 74,211,294 shares and the registration of the cancellation of shares, Sinch's total holding of own shares now amounts to 4,150,000 shares, corresponding to 0.54 percent of the total number of shares and votes in the company. Sinch's holding of own shares has thereby fallen below the five percent disclosure

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