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  • Janet Lennon

    Director of PR & Global Communications


    1-206-914-6175
  • Fredrik Hallstan

    Head of Corporate Communications


    +46761153830

    • Quotes

    “We are in the midst of a profound transformation in how software is built, with AI democratizing the ability for a new generation of builders to create powerful applications. For these innovations to succeed, they require a foundation of reliable, scalable, intelligent and trusted communications. Just as Sinch has been the communications backbone for the leaders of the cloud era, we are now positioned to power the AI pioneers of today. Our partnership with Lovable embeds our proven, global communications platform into the heart of the AI-native movement, ensuring that the next wave of software has the trusted execution layer it needs to change the world.”
    Laurinda Pang, CEO of Sinch.
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    Tags ( Active)

    Bielsa talks a beautiful game as he scores the fewest manager clichés

    AI analysis crowns Uruguay’s Marcelo Bielsa as the tournament's most original communicator, with the lowest xC score according to Sinch’s Expected Cliché Tracker Stockholm, July 24, 2026 – Spain may have lifted the tournament trophy, but Marcelo Bielsa has taken the crown as football’s most authentic manager. AI analysis of 396 press conferences from 48 managers found that Bielsa recorded an average 6xC per appearance, the best score of the tournament, making him the manager with the lowest cliché count overall. Uruguay’s manager beat Spain’s World Cup winner, Luis de la Fuenta, who

    The Board of Directors of Sinch AB resolves to repurchase own shares

    Stockholm, Sweden – July 22, 2026 –The Board of Directors of Sinch AB (publ), with the support of the authorization granted by the Annual General Meeting on May 21, 2026, has decided to repurchase its own shares corresponding to up to ten percent of the total number of shares in the company outstanding from time to time.The Annual General Meeting on May 21, 2026, of Sinch decided to authorize the company's Board of Directors to decide on the acquisition of own shares. According to the mandate from the Annual General Meeting, the Board of Directors has the right to acquire shares so that the

    Sinch reports second quarter 2026 results - Accelerated revenue growth, led by Americas

    Stockholm, Sweden – July 22, 2026 – Sinch AB (publ) today announces its consolidated results for the second quarter 2026.April - June  · Net sales amounted to SEK 6,866m (6,616), an organic increase of 6 percent. Currency effects had a negative impact of 2 percent. · Gross profit amounted to SEK 2,300m (2,322), an organic increase of 2 percent. Currency effects had a negative impact of 3 percent. · EBITDA amounted to SEK 824m (760), an organic increase of7 percent. · Adjusted EBITDA amounted to SEK 858m (869), an organic increase of 4 percent. · The Annual General Meeting

    Sinch research: 60% of executives are confident their AI programs are succeeding. Only 43% of the teams delivering them agree

    Stockholm, July 20, 2026 – Sinch AB (publ) today announced findings from its global research report, “The AI Production Paradox” .  The study reveals a significant disconnect between executive confidence and operational reality as enterprises scale AI for customer communications. While 60% of C-suite executives say they are very confident in their organization's AI programs, only 43% of directors and managers responsible for implementing and operating those programs share that confidence.The survey findings

    Football clichés rise as World Cup enters knockout stages, AI analysis finds

    Stockholm, July 9, 2026 – As the World Cup enters the knockout stages, football managers are using 50% more clichés than they did during the group stage, according to new AI analysis from Sinch. Based on all 355 pre and post match press conferences so far, the company's xC (Expected Cliché) Tracker  shows coaches increasingly replacing tactical explanations with familiar themes of heart, belief and togetherness as the pressure builds. Average xC scores rose from 28 during the group stage to 42 in the round of 16. (lower is better, indicating fewer clichés)

    Football’s best communicators rely on clarity, not clichés, AI analysis finds

    Stockholm, Sweden – July 1, 2026 – Sinch, a global leader in cloud communications, today announces new AI analysis of 241 pre and post match manager press conferences across six languages shows that the football tournament's clearest communicators are those who explain tactics, decisions and performances rather than rely on familiar football clichés. The data also reveals two distinct communication styles emerging during the group stage, with "Tacticians" consistently using clearer, more specific language while "Motivators" relied more heavily on generic themes such as belief, confidence and

    Invitation to presentation of Sinch’s interim report for the second quarter of 2026

    Stockholm, Sweden – July 1, 2026 – Sinch AB (publ) will publish its interim report for the second quarter of 2026 on Wednesday, July 22, 2026, at 07:30 CEST. A conference call and a webcast will take place at 10:00 CEST where Sinch’s Acting CEO and CFO Jonas Dahlberg and SVP Corporate Control & Product Sofia Ohlander will present the report. A Q&A session will follow the presentation.Time for publication of the interim report:Wednesday, July 22, 2026, at 07:30 CEST Time for conference call and webcast:Wednesday, July 22, 2026, at 10:00 CEST If you wish to participate via

    Change in the number of shares and votes in Sinch

    Stockholm – June 30, 2026 – Sinch AB (publ) today announces that the number of shares and votes in Sinch amounts to 718,711,484.The change in the number of shares and votes is a result of 2,280,439 shares being issued in June due to the exercise of stock options under incentive programs and 55,468,649 shares being cancelled in June following a resolution from the Annual General Meeting on May 21, 2026. For further information, please contactMia NordlanderSVP Investor Relations & SustainabilityMobile: +46 735 11 53 95E-mail: mia.nordlander@sinch.com Fredrik HallstanDirector

    Flagging notification due to cancellation of repurchased shares

    Stockholm, Sweden – June 22, 2026 – Sinch AB (publ) today announces, in accordance with Chapter 4, Section 18 of the Swedish Financial Instruments Trading Act (1991:980), a change in its holding of own shares.Following the resolution by the Annual General Meeting on 21 May 2026 to cancel 55,468,649 own shares, which had been repurchased by the company following a resolution by the board of directors based on an authorization from the 2025 Annual General Meeting, Sinch's holding of own shares now amounts to 0 shares, corresponding to 0 percent of the total number of shares and votes in the

    Football has xG. Now it has xC. Sinch reveals AI-powered ranking of football's most authentic managers

    Stockholm, June 10, 2026 – Will this summer's football managers remind us that there are "no easy games at this level"? Will they insist that their players have "given 110%"? Or will they offer something fans haven't heard a thousand times before? As the world's biggest football tournament gets underway, Sinch AB (publ), the communications platform powering more than 900 billion customer interactions every year, today launches the AI-powered xC Tracker  – a first-of-its-kind ranking that analyzes every press conference throughout the tournament to reveal

    Sinch appoints Jonas Dahlberg as acting CEO to lead next phase of execution and growth

    STOCKHOLM, SWEDEN - June 8, 2026 - The Board of Directors (the Board) of Sinch AB (publ) today announces the appointment of Jonas Dahlberg as acting Chief Executive Officer (CEO), effective immediately. This appointment is part of the company’s ongoing leadership transition process.As previously announced on May 7, Laurinda Pang has decided to step down as CEO of Sinch. Following continued discussions between the Board, Laurinda and Jonas, the Board determined that transitioning to an acting CEO is the right step to support Sinch’s next phase of execution and growth. “Over the past

    Sinch appoints Sophie Cheng as Chief Marketing Officer

    Stockholm, Sweden - June 1, 2026 — Sinch AB (publ), today announces the appointment of Sophie Cheng as Chief Marketing Officer, succeeding Jonathan Bean, who recently transitioned to Executive Vice President, EMEA & Global Partnerships. She joins Sinch’s Global Leadership Team and will report to CEO Laurinda Pang.At Sinch, Sophie has led the company’s global product marketing and revenue enablement organization, helping strengthen market positioning, industry analyst relations and go to market execution. Prior to joining Sinch in 2024, she held senior leadership roles at ZoomInfo and Chorus.

    Resolutions from the 2026 Annual General Meeting in Sinch AB (publ)

    Sinch held its annual general meeting on Thursday 21 May 2026 in Stockholm.Adoption of the profit and loss statement and balance sheet, appropriation of the company’s profit or loss and discharge from liabilityThe meeting adopted the presented profit and loss statement and balance sheet as well as the consolidated profit and loss statement and consolidated balance sheet. In accordance with the proposal of the board of directors, the meeting resolved to not pay any dividend for the financial year 2025. The meeting further resolved to discharge the members of the board of directors,

    Sinch Named a leader in the 2026 Gartner® Magic Quadrant™ for Communications Platform as a Service

    Stockholm, Sweden – May 20, 2026 - Sinch AB (publ) today announced it has been named a leader in the 2026 Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS) for the fourth consecutive year.The recognition comes at an inflection point for enterprise communications. The 2026 Gartner Magic Quadrant for CPaaS projects that by 2029, 85% of global enterprises will require AI-based security capabilities within their CPaaS toolsets, up from 40% in 2025, reflecting the growing demand for platforms that combine intelligent communications with embedded trust and fraud prevention.

    Sinch research reveals 74% of enterprises have rolled back live AI customer communications agents

    Stockholm, May 13, 2026 – Sinch AB (publ) today announced findings from its new global research report, The AI Production Paradox, revealing that 74% of enterprises have already rolled back or shut down an AI customer communications agent after deployment due to a governance failure. That rate increases to 81% among organizations with fully mature guardrails.The study is based on an independent survey of 2,527 senior decision makers across 10 countries and six industries and reflects industry conditions across the enterprise market broadly. It challenges the prevailing narrative that

    Laurinda Pang to step down as CEO

    Stockholm – May 7, 2026 - Sinch AB (publ) today announces that Laurinda Pang has informed the Board of Directors of her intention to step down as CEO. She will remain active in the role until a successor has assumed office, however no later than 31 December 2026.The Board of Directors has now initiated a process to secure a structured transition to a new CEO.  “I would like to sincerely thank Laurinda for her significant contributions to Sinch through a period of integration and change. Under her leadership, Sinch has delivered strong and improved profitability, solid cash flow and

    Sinch reports first quarter 2026 results - Americas and voice are drivers of another solid quarter

    Stockholm, Sweden – May 7, 2026 – Sinch AB (publ) today announces its consolidated results for the first quarter 2026.January-March 2026 · Net sales amounted to SEK 6,493m (7,049), an organic increase of 3 percent. Currency effects had a negative impact of 11 percent. · Gross profit amounted to SEK 2,214m (2,408), an organic increase of 5 percent. Currency effects had a negative impact of 13 percent. · EBITDA amounted to SEK 792m (740), an organic increase of 18 percent. Currency effects had a negative impact of 11 percent. · Adjusted EBITDA amounted to SEK 822m (889), an

    Change in the number of shares and votes in Sinch

    Stockholm – April 30, 2026 – Sinch AB (publ) today announces that the number of shares and votes in Sinch amounts to 771,899,694.The change in the number of shares and votes is a result of 158,809 shares being issued in April due to the exercise of stock options under incentive programs. This information is information that Sinch AB (publ) is obliged to make public pursuant to the Financial Instruments Trading Act (1991:980). The information was submitted for publication, through the agency of the contact person set out above, at 07:30 CEST on April 30, 2026.

    Sinch publishes its 2025 Annual Report

    Stockholm, April 23 – Sinch AB (publ) today published its Annual Report including Sustainability Report for 2025, outlining a year characterized by stable development, improved profitability and continued progress against its strategic priorities.During 2025, Sinch made progress across several strategic focus areas, including enterprise expansion, self-serve offerings, RCS and email, and partner ecosystems. The company also continued to invest in AI-enabled capabilities to improve efficiency, security and customer experience.   Comment from Laurinda Pang, CEO of Sinch “2025 was a

    Sinch named 2026 Adobe Customer Experience Orchestration Technology Partner of the year

    STOCKHOLM, Sweden — April 21, 2026 — Sinch today announced it has been named the 2026 Adobe Customer Experience Orchestration Technology Partner of the year. This recognition underscores Sinch’s continued leadership in helping brands deliver connected, real-time customer experiences.The award highlights Sinch’s role in enabling enterprises to orchestrate personalized, scalable engagement across messaging channels, bridging data, communications, and customer journeys within the Adobe ecosystem.  “Being recognized by Adobe reflects how communications are becoming an integral part of

    Sinch named a leader in IDC MarketScape for Communications Engagement Platforms

    Stockholm, Sweden – April 16, 2026 – Sinch (Sinch AB (publ)) has been named a Leader in the inaugural IDC MarketScape: Worldwide Communications Engagement Platforms 2026 Vendor Assessment*— the first analyst evaluation to assess vendors across the converging landscape of Communications Platform as a Service (CPaaS), Unified Communications as a Service (UCaaS), and Contact Center as a Service (CCaaS).Until now, enterprise buyers evaluating communications technology have faced a fragmented analyst landscape, with CPaaS, UCaaS, and CCaaS assessed separately, as though buying decisions happened

    Invitation to presentation of Sinch’s interim report for the first quarter of 2026

    Stockholm, Sweden – April 16, 2026 – Sinch AB (publ) will publish its interim report for the first quarter of 2026 on Thursday, May 7, 2026, at 07:30 CEST. A conference call and a webcast will take place at 10:00 CEST where Sinch’s CEO Laurinda Pang and CFO Jonas Dahlberg will present the report. A Q&A session will follow the presentation.Time for publication of the interim reportThursday, May 7, 2026, at 07:30 CEST Time for conference call and webcast and call-in detailsThursday, May 7, 2026, at 10:00 CEST If you wish to participate via teleconference, please register using the

    Notice of annual general meeting in Sinch AB (publ)

    The shareholders of Sinch AB (publ), 556882-8908 (“Sinch” or the “Company”) are hereby summoned to the annual general meeting on Thursday, 21 May 2026 at 10:00 (CEST) at Sinch’s offices at Lindhagensgatan 112 in Stockholm, Sweden. Entry and registration begins at 9:30 (CEST).The board of directors has, pursuant to Chapter 7, Section 4 a of the Swedish Companies Act (2005:551) and the Company’s articles of association, decided that shareholders shall have the right to exercise their voting rights by post prior to the annual general meeting. Accordingly, shareholders may choose to participate

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