Sinch Unveils 2025 Predictions: What’s Next for Digital Customer Communications
ATLANTA, Georgia, and STOCKHOLM, Sweden – December 17, 2024 – Sinch (Sinch AB (publ) – XSTO: SINCH), which is pioneering the way the world communicates through its digital Customer Communications Cloud, has unveiled its top predictions for 2025. Backed by insights from powering over 800 billion interactions annually for 175,000+ businesses, Sinch outlines the key trends set to shape the future of how brands connect with their customers and create more impactful experiences. “The pace of change in customer engagement is incredible,” said Jonathan Bean, Chief Marketing Officer of