Sinch launches its AskFrank question-answering search engine to improve chatbots and knowledge base

AskFrank integrates with any business’s chatbot, contact center, website or knowledge base using AI to provide answers simply and quickly to customers' questions STOCKHOLM, Sweden — September 13th, 2022 — Sinch AB (publ), a global leader in cloud communications and mobile customer engagement, today announced it is launching AskFrank, its AI-enabled intelligent question-answering search engine. AskFrank integrates with a business’s existing customer engagement chatbots, contact center, website or knowledge base. Using AI to search content, it adds value to chatbots as an extension which