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  • Marcel Kay

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    Sinch included in 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms

    900px [Magic Quadrant for Enterprise Conversational AI Platforms] Magic Quadrant for Enterprise Conversational AI Platforms   Stockholm, Sweden and Atlanta – March 9, 2022 – Sinch AB (publ), a global leader in cloud communications for mobile customer engagement, announced today that it has been recognized in the 2022 Gartner Magic Quadrant for Enterprise Conversational AI Platforms More can be found here.  “Through CPaaS messaging, Sinch makes it possible for businesses

    Sinch launches enhanced MMS messaging and personalization for Oracle Responsys

    03_0222_Sinch_PR (1) [Sinch launches enhanced MMS messaging and personalization for Oracle Responsys] Sinch launches enhanced MMS messaging and personalization for Oracle Responsys STOCKHOLM and ATLANTA – March 8, 2022 – Sinch AB (publ), a global leader in cloud communications for mobile customer engagement, today announced the availability of expanded and enhanced rich media MMS messaging within leading marketing cloud Oracle Responsys.  The Sinch MMS Messaging App powered by Sureshot is available today in the Oracle Marketplace. Coupled with Oracle Responsys’ powerful

    Sinch launches worldwide API for business messaging through Instagram

    Sinch [Sinch] Sinch   The service enables brands to have scalable conversations with their customers using Instagram DM’s or Stories, facilitating engaging user interaction and enhanced customer experience STOCKHOLM and ATLANTA – June 2, 2021 – Sinch AB  (publ), a global leader in cloud communications for mobile customer engagement, today launched a worldwide API for business messaging through Instagram to coincide with the availability of the Messenger API for Instagram announced by Messenger from Facebook during its F8 conference. The Messenger API for

    Sinch announces Conversation API enabling businesses and technology platforms to deliver seamless omni-channel engagement with consumers anywhere in the world

    Seattle, WA and Stockholm, Sweden - Sinch AB (publ) - XSTO: SINCH  Sinch AB (publ), a global leader in cloud communications for mobile customer engagement, today announced Conversation API, a robust omnichannel communication product that empowers businesses and technology platforms to seamlessly engage with consumers in any part of the world. Conversation API leads to improved business outcomes such as increased customer acquisition rates, enhanced customer experience and lower churn rates. With Conversation API, businesses can create rich and engaging conversations with their

    Sinch Wins Real-Time Charging Customer on Red Compartida in Mexico

    Stockholm, Sweden - Sinch AB (publ) - XSTO: SINCH Sinch AB (publ), a global leader in cloud communications and software for mobile operators, has been selected by Valor Agregado Digital, S.A. de C.V. (VADSA) to provide key real-time charging capabilities for one of the most ambitious MVNO projects in Mexico. With the VADSA partnership, Sinch’s platform will be integrated into Mexico’s innovative Red Compartida shared 4G-LTE network. The Red Compartida initiative has been lauded internationally as a shining example of sparking competition in the telecommunication marketplace for the

    Timeout called on online negativity as mobile users are invited to #TextForHumanity

    Find out more at www.textforhumanity.com Sinch and Mental Health America launch world's first texting switchboard, inviting people to send positive messages to strangers. STOCKHOLM, SWEDEN and SEATTLE, WA, JANUARY 16, 2020 – In response to the spread of online negativity, Sinch AB (publ) has teamed with Mental Health America (MHA) to build the world's first texting switchboard, #TextForHumanity . The new service, developed by Sinch, the global leader in cloud communications for mobile customer engagement, lets people send a positive message to a

    Timeout called on online negativity as mobile users are invited to #TextForHumanity

    Find out more at www.textforhumanity.com Sinch and Mental Health America launch world's first texting switchboard, inviting people to send positive messages to strangers STOCKHOLM, SWEDEN and SEATTLE, WA, JANUARY 16, 2020 – In response to the spread of online negativity, Sinch AB (publ) has teamed with Mental Health America (MHA) to build the world's first texting switchboard, #TextForHumanity . The new service, developed by Sinch, the global leader in cloud communications for mobile customer engagement, lets people send a positive message to a

    Timeout called on online negativity as mobile users are invited to #TextForHumanity

    Text For Humanity - Find out more at www.textforhumanity.com  Sinch and Mental Health America launch world's first texting switchboard, inviting people to send positive messages to strangers STOCKHOLM, SWEDEN and SEATTLE, WA, JANUARY 16, 2020 – In response to the spread of online negativity, Sinch AB (publ) has teamed with Mental Health America (MHA) to build the world's first texting switchboard, #TextForHumanity . The new service, developed by Sinch, the global leader in cloud communications for mobile customer engagement, lets people send a

    New Research Finds Consumers Are 35x More Likely To Open Mobile Messages Than Emails

    STOCKHOLM, Sweden; SEATTLE, USA. 14/11/ 2019 - Consumers welcome many types of personalized mobile messages from businesses, and they are 35x more likely to open mobile messages than emails, reports a new global study from Sinch. Despite this, businesses have been slow to provide the type of high-value, real-time messaging that consumers prefer most. The Sinch Mobile Consumer Engagement 2020 report uncovers a clear “opportunity gap” between how consumers use messaging today, versus how they would like to use it. For example, 62% of consumers would like to confirm service appointments via

    Føroya Tele Awards Sinch Order for Charging & Policy Control

    PRESS RELEASE Stockholm, Sweden. 2nd May 2019. Føroya Tele (Faroese Telecom ), the incumbent operator in the Faroe Islands has chosen the Sinch  (XSTO:SINCH) Policy & Charging Solution  to replace their legacy charging infrastructure. The move builds on the partnership between Sinch and Føroya Tele that started in 2011 and that will now see Sinch modernize Føroya Tele’s infrastructure by enabling advanced charging and policy capabilities and improve user experience

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