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    Mailgun by Sinch announces InboxReady on Salesforce AppExchange, the world's leading enterprise cloud marketplace

    Mailgun’s customers can now benefit from improved email deliverability San Antonio, Texas and Stockholm, Sweden -- April 12, 2022 – Mailgun, a Sinch company, today announced that InboxReady by Sinch is now an available integration for users to purchase on Salesforce AppExchange. InboxReady by Sinch is a deliverability platform integrated with Salesforce Marketing Cloud that empowers users with the data they need to quickly identify and correct email deliverability issues. With this offering, users can now complete the process of email campaigns with seed testing, email verification, and

    Businesses aren't getting the message: new report finds brands are leaving customers frustrated by failing to reply

    CX-report-2022--PR [Businesses aren't getting the message: new report finds brands are leaving customers frustrated by failing to reply] Businesses aren't getting the message: new report finds brands are leaving customers frustrated by failing to reply   Over half of consumers express frustration, shop elsewhere, when their responses to brand messages go unanswered STOCKHOLM, Sweden, and ATLANTA — March 31, 2022 — Consumers are being unintentionally ignored by businesses, according to a new study of almost 3,000 consumers across 15 countries, commissioned by Sinch 

    Year-end report January–December 2021

    October–December 2021 · Net sales increased by 74 percent to SEK 5,207m (2,999). Organic growth in local currency was 29 percent. · Gross profit increased by 69 percent to SEK 1,348m (796). Organic growth in local currency was 5 percent. · EBITDA increased by 84 percent to SEK 330m (179). · Adjusted EBITDA1 increased by 25 percent to SEK 471m (378). · Profit after tax for the quarter amounted to SEK 427m (213). · Basic earnings per share were SEK 0.57 (0.35) and diluted earnings per share were SEK 0.56 (0.34). January–December 2021 · Net sales increased by 102

    Change in the number of shares and votes in Sinch AB (publ)

    Stockholm, Sweden – September 30, 2021 – Sinch AB (publ), a global leader in cloud communications for mobile customer engagement, today announced that there are 727,163,370 number of shares and votes in Sinch AB (publ), registration number 556882-8908 (“Sinch”), as of 30 September 2021. The change in the number of shares and votes is a result of the issue of 323,460 new shares upon exercise of warrants within the frame of the incentive programs adopted by the annual general meeting held on 18 May 2018 and on 15 May 2020. For further information, please contact Thomas HeathChief

    Jazz partners with Sinch to secure A2P messaging for its mobile subscribers

    Sinch [Sinch] Sinch    Sinch’s Managed SMS Firewall and A2P Services to deliver spam and fraud protection for 69 million Jazz subscribers Stockholm – June 16, 2021 - Sinch AB  (publ) a global leader in cloud communications and software for mobile operators, has partnered with Jazz, Pakistan's number one 4G operator and the largest internet and broadband service provider, to ensure messages received by Jazz subscribers are safer, more secure, free of spam and only sent to the intended recipient. Sinch’s managed SMS Firewall and application-to-person (A2P)

    Sinch launches new solutions for brands on WhatsApp

    Sinch [Sinch] Sinch  Businesses can now share additional information and create two-way customer conversations on the world’s most popular messaging platform STOCKHOLM and ATLANTA – June 15, 2021 – Sinch  AB (publ), a global leader in cloud communications for mobile customer engagement, today announced that brands can now use the Sinch Conversation API to share additional information, such as back-in-stock updates, product recommendations, and more with opted-in WhatsApp users in applicable regions. WhatsApp, the messaging platform used by 2 billion

    Sinch launches worldwide API for business messaging through Instagram

    Sinch [Sinch] Sinch   The service enables brands to have scalable conversations with their customers using Instagram DM’s or Stories, facilitating engaging user interaction and enhanced customer experience STOCKHOLM and ATLANTA – June 2, 2021 – Sinch AB  (publ), a global leader in cloud communications for mobile customer engagement, today launched a worldwide API for business messaging through Instagram to coincide with the availability of the Messenger API for Instagram announced by Messenger from Facebook during its F8 conference. The Messenger API for

    Sinch Wins Two Gold Global Smarties X Awards From Mobile Marketing Association For Impactful Text For Humanity Campaign

    TFH_visual_01_GLOBAL_a[1] [Text For Humanity] Text For Humanity Leader in cloud communications was recognized for innovation in mobile marketing and for spreading positivity before and during COVID-19 pandemic Seattle, WA and Stockholm, Sweden - Sinch AB (publ) - XSTO: SINCH    November 12, 2020 — Sinch , a global leader in cloud communications for mobile customer engagement, has received two gold global Mobile Marketing Association SMARTIES X  awards for its Text For Humanity 

    Sinch announces Conversation API enabling businesses and technology platforms to deliver seamless omni-channel engagement with consumers anywhere in the world

    Seattle, WA and Stockholm, Sweden - Sinch AB (publ) - XSTO: SINCH  Sinch AB (publ), a global leader in cloud communications for mobile customer engagement, today announced Conversation API, a robust omnichannel communication product that empowers businesses and technology platforms to seamlessly engage with consumers in any part of the world. Conversation API leads to improved business outcomes such as increased customer acquisition rates, enhanced customer experience and lower churn rates. With Conversation API, businesses can create rich and engaging conversations with their

    Study finds brands have yet to create the post-COVID-19 digital and mobile experiences customers value most Many pandemic-induced behaviors are here to stay, presenting digital transformation opportunities, according to a study conducte

    Sinch Customer Engagement In A Transformed World [Study finds brands have yet to create the post-COVID-19 digital and mobile experiences customers value most.] Study finds brands have yet to create the post-COVID-19 digital and mobile experiences customers value most.   STOCKHOLM and SEATTLE — September 29, 2020 — A new global study, commissioned by Sinch  (Sinch AB (publ) – XSTO: SINCH), finds COVID-19-induced behaviors such as avoiding crowds, flying, and dining out are here to stay, even in a post-pandemic world.   According to the study (

    Sinch Wins Real-Time Charging Customer on Red Compartida in Mexico

    Stockholm, Sweden - Sinch AB (publ) - XSTO: SINCH Sinch AB (publ), a global leader in cloud communications and software for mobile operators, has been selected by Valor Agregado Digital, S.A. de C.V. (VADSA) to provide key real-time charging capabilities for one of the most ambitious MVNO projects in Mexico. With the VADSA partnership, Sinch’s platform will be integrated into Mexico’s innovative Red Compartida shared 4G-LTE network. The Red Compartida initiative has been lauded internationally as a shining example of sparking competition in the telecommunication marketplace for the

    Cloud communications leader Sinch to acquire SAP Digital Interconnect to redefine how businesses worldwide engage with their customers

    Stockholm, Sweden, Seattle, and Walldorf, Germany – Sinch AB (publ) – XSTO: SINCH Sinch AB (publ), a global leader in cloud communications for mobile customer engagement, and SAP SE (NYSE: SAP) today announced that Sinch AB has entered into a definitive agreement to acquire SAP’s communications unit SAP Digital Interconnect (“SDI”). SDI offers cloud-based communications products and serves more than 1,500 enterprise customers throughout the world. Sinch and SDI share a focus on digital business transformation, creating a first-class customer experience, and ensuring the highest possible

    Timeout called on online negativity as mobile users are invited to #TextForHumanity

    Find out more at www.textforhumanity.com Sinch and Mental Health America launch world's first texting switchboard, inviting people to send positive messages to strangers. STOCKHOLM, SWEDEN and SEATTLE, WA, JANUARY 16, 2020 – In response to the spread of online negativity, Sinch AB (publ) has teamed with Mental Health America (MHA) to build the world's first texting switchboard, #TextForHumanity . The new service, developed by Sinch, the global leader in cloud communications for mobile customer engagement, lets people send a positive message to a

    Timeout called on online negativity as mobile users are invited to #TextForHumanity

    Find out more at www.textforhumanity.com Sinch and Mental Health America launch world's first texting switchboard, inviting people to send positive messages to strangers STOCKHOLM, SWEDEN and SEATTLE, WA, JANUARY 16, 2020 – In response to the spread of online negativity, Sinch AB (publ) has teamed with Mental Health America (MHA) to build the world's first texting switchboard, #TextForHumanity . The new service, developed by Sinch, the global leader in cloud communications for mobile customer engagement, lets people send a positive message to a

    Timeout called on online negativity as mobile users are invited to #TextForHumanity

    Text For Humanity - Find out more at www.textforhumanity.com  Sinch and Mental Health America launch world's first texting switchboard, inviting people to send positive messages to strangers STOCKHOLM, SWEDEN and SEATTLE, WA, JANUARY 16, 2020 – In response to the spread of online negativity, Sinch AB (publ) has teamed with Mental Health America (MHA) to build the world's first texting switchboard, #TextForHumanity . The new service, developed by Sinch, the global leader in cloud communications for mobile customer engagement, lets people send a

    New Research Finds Consumers Are 35x More Likely To Open Mobile Messages Than Emails

    STOCKHOLM, Sweden; SEATTLE, USA. 14/11/ 2019 - Consumers welcome many types of personalized mobile messages from businesses, and they are 35x more likely to open mobile messages than emails, reports a new global study from Sinch. Despite this, businesses have been slow to provide the type of high-value, real-time messaging that consumers prefer most. The Sinch Mobile Consumer Engagement 2020 report uncovers a clear “opportunity gap” between how consumers use messaging today, versus how they would like to use it. For example, 62% of consumers would like to confirm service appointments via

    Føroya Tele Awards Sinch Order for Charging & Policy Control

    PRESS RELEASE Stockholm, Sweden. 2nd May 2019. Føroya Tele (Faroese Telecom ), the incumbent operator in the Faroe Islands has chosen the Sinch  (XSTO:SINCH) Policy & Charging Solution  to replace their legacy charging infrastructure. The move builds on the partnership between Sinch and Føroya Tele that started in 2011 and that will now see Sinch modernize Føroya Tele’s infrastructure by enabling advanced charging and policy capabilities and improve user experience

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