Swedish real estate companies give Swedbank top ranking in annual customer satisfaction survey
Swedbank has once again been ranked #1 in Prospera’s annual customer satisfaction survey, Corporate Banking 2018 Real Estate Sweden. This is the second year in a row that Swedbank has achieved a first-place ranking.
Kantar Sifo Prospera’s annual client- and market survey shows that Swedbank is once again in first place, with a top ranking in half of the categories in the survey. Real estate clients assessed Swedbank and other banks on criteria such as personal contacts; service-mindedness, coordination of offering; specialist competence; strategic advice; customised solutions and active support for corporate sustainability questions.
“We are very proud to be ranked as number1 in this survey, which is highly influential in the industry. It demonstrates that we are doing the right things and that our clients trust us. We have always had a strong position in real estate, with unique cutting edge competence in the sector and a fantastic team. It’s especially great news that our focus on sustainability is paying off and that we’ve received a top ranking for advisory on sustainability,” says Urban Håkansson, Head of Real Estate, Swedbank.
Prospera’s client satisfaction survey for real estate for 2018 covers the banks’ offering to the Real state sector and is based on interviews with CFOs, treasurers and Group treasurers for 30 companies operating in the sector in Sweden.
For further information:
Urban Håkansson, Head of Sector Real Estate, Swedbank, tel +46 70 886 32 04
Josefine Uppling, Head of Press Office, Swedbank, tel +46 76 114 54 21
Swedbank encourages a sound and sustainable financial situation for the many households and businesses. As a leading bank in the home markets of Sweden, Estonia, Latvia and Lithuania, Swedbank offers a wide range of financial services and products. Swedbank has over 7 million retail customers and around 600 000 corporate customers and organisations with 191 branches in Sweden and 125 branches in the Baltic countries. The group is also present in other Nordic countries, the US and China. As of 30 September, 2018 the group had total assets of SEK 2 461 billion. Read more at www.swedbank.com
Tags:
