Teleperformance earns Great Place to Work® certification in the Nordic Region

Outstanding employer status is based on independent employee trust audit

  • 2021 GPTW® certification is first for Sweden, Finland and Denmark
  • Survey respondents included both work-at-home & onsite employees
  • Evaluation Criteria: heavily weighted on employee trust in Teleperformance
  • Over 90 percent feel that they are treated fairly regardless of race, gender or sexual orientation

STOCKHOLM, 9 SEPTEMBER 2021 – Teleperformance, a leading global group in digitally integrated business services, announced that its operations in Sweden, Finland and Denmark received the prestigious Great Place to Work® (GPTW®) certification for the first time.

Over 70 percent of Teleperformance employees in the Nordic Region participated in the Trust Index© Survey from Great Place to Work® in June 2021, covering all aspects of the employee experience and view on the company culture. Highlights from the survey result show that over 90 percent feel that they are treated fairly regardless of race, gender or sexual orientation.

We are very proud of this amazing achievement, as it validates our continued efforts to foster an inclusive and great workplace culture”, said Erika Rönnquist Hoh, CEO of Teleperformance Nordic.  “With over 2.500 employees across four Nordic countries, it is important that everyone feels safe, inspired, included, and motivated. I am so pleased by the high levels of trust and confidence expressed by our employees which has made it possible for us to be Great Place to Work Certified® in 2021.  The survey has provided vital insights and we will continue to develop an environment where health, safety and professional growth are part of our DNA.”

This is a new milestone achieved for Teleperformance Group with 60 of its 65 eligible countries certified as a Great Place to Work® 2021.

Ramona Janson

Marketing & Communications
+46 8 610 22 00
ramona.janson@teleperformance.com

Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA - Bloomberg: TEP FP), a leading global group in digitally integrated business services, serves as a strategic partner to the world’s largest companies in many industries. It offers a One Office support services model combining three wide, high-value solution families: customer experience management, back-office services and business process knowledge services. These end-to-end digital solutions guarantee successful customer interaction and optimized business processes, anchored in a unique, comprehensive high tech, high touch approach. The Group's 380,000+ employees, based in 83 countries, support billions of connections every year in over 265 languages and over 170 markets, in a shared commitment to excellence as part of the “Simpler, Faster, Safer” process. This mission is supported by the use of reliable, flexible, intelligent technological solutions and compliance with the industry’s highest security and quality standards, based on Corporate Social Responsibility excellence. In 2020, Teleperformance reported consolidated revenue of €5,732 million (US$6.5 billion, based on €1 = $1.14) and net profit of €324 million. Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: CAC 40, CAC Support Services, STOXX 600, S&P Europe 350 and MSCI Global Standard. In the area of corporate social responsibility, Teleperformance shares are included in the CAC 40 ESG index, the Euronext Vigeo Eurozone 120 index, the FTSE4Good index and the Solactive Europe Corporate Social Responsibility index (formerly Ethibel Sustainability Excellence Europe index).

For more information: www.teleperformance.com  Follow us on Twitter: @teleperformance

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2021 GPTW® certification is first for Sweden, Finland and Denmark
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Highlights from the survey result show that over 90 percent feel that they are treated fairly regardless of race, gender or sexual orientation.
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This is a new milestone achieved for Teleperformance Group with 60 of its 65 eligible countries certified as a Great Place to Work® 2021.
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With over 2.500 employees across four Nordic countries, it is important that everyone feels safe, inspired, included, and motivated. I am so pleased by the high levels of trust and confidence expressed by our employees which has made it possible for us to be Great Place to Work Certified® in 2021.
Erika Rönnquist Hoh