Yannis Tourcomanis as New Interim CEO for Teleperformance Nordic

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STOCKHOLM, 17 OCTOBER 2022 – Teleperformance, a leading global group in digitally integrated business services announced today that Yannis Tourcomanis will be the new Interim CEO for Teleperformance Nordic, effective 17th October 2022, transitioning from Erika Rönnquist Hoh. Erika has been CEO since January 2021.

The process of recruiting a successor will begin immediately to locate a permanent CEO that can lead the company on its continued journey. Under Erika’s leadership, Teleperformance has had a great development despite unexpected challenges in the market caused by the overall changed macro environment. Erika has contributed significantly to taking the company to a new level of leadership and digitalization. 

Yannis Tourcomanis, CEO CEMEA Region, Teleperformance Group, says: “Erika has, during her years with Teleperformance, developed the company, but macro challenges have led to a situation where management focus need to change to align with current circumstances.  I want to thank Erika for her decisive efforts in changing the course of the company’s development. I will be taking over as an interim CEO for the Nordics, supported by Marieke Smidt, our CEMEA Regional COO, to whom I will assign part of my responsibilities for the day-to-day management of the company. In the meantime, we will be actively searching for a permanent CEO who can lead the transformation effort and reposition Teleperformance Nordic for success. I have full confidence in our teams in Sweden, Norway, Denmark and Finland and I am confident of their dedication and commitment.

Erika Rönnquist Hoh, CEO Teleperformance Nordic, says: “I am very pleased with what we, as a team, have accomplished during my time as CEO. It has been a privilege to lead and develop the business. The company’s personnel are its greatest asset and I want to express my gratitude for their contribution. Teleperformance is now well positioned to grow in line with the growth plan towards 2025 and I wish Yannis Tourcomanis and Marieke Smidt and the team the very best.”

Olof Gertz
Chief Human Resource Officer
Teleperformance Nordic AB
+46 733 64 49 66


Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA - Bloomberg: TEP FP), the global leader in outsourced customer and citizen experience management and related digital services, serves as a strategic partner to the world’s largest companies in many industries. It offers a One Office support services model including end-to-end digital solutions, which guarantee successful customer interaction and optimized business processes, anchored in a unique, comprehensive high touch, high tech approach. Nearly 420,000 employees, based in 88 countries, support billions of connections every year in over 265 languages and around 170 markets, in a shared commitment to excellence as part of the “Simpler, Faster, Safer” process. This mission is supported by the use of reliable, flexible, intelligent technological solutions and compliance with the industry’s highest security and quality standards, based on Corporate Social Responsibility excellence. In 2021, Teleperformance reported consolidated revenue of €7,115 million (US$8.4 billion, based on €1 = $1.18) and net profit of €557 million.

Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: CAC 40, STOXX 600, S&P Europe 350, MSCI Global Standard and Euronext Tech Leaders. In the area of corporate social responsibility, Teleperformance shares are included in the Euronext Vigeo Euro 120 index since 2015, the EURO STOXX 50 ESG index since 2020, the MSCI Europe ESG Leaders index since 2019, the FTSE4Good index since 2018 and the S&P Global 1200 ESG index since 2017.

For more information: www.teleperformance.com Follow us on Twitter: @teleperformance