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Voice Automation is the future of customer experience. Combining Business Systems’ expertise in solution design with Teneo.ai’s cutting-edge conversational AI capability, allows contact centres to add and implement advanced AI-driven voice automation to any existing AI investments, ensuring better accuracy, faster service, higher customer satisfaction and substantial cost savings.
Barry Webb, Senior Digital Strategist, Business Systems
Voice automation, combined with advanced AI orchestration, enables businesses to experience true digital transformation. With fast deployment and 95%+ accuracy, our solution empowers businesses to offer highly efficient, cost-effective, and personalised customer service.
Chris McManus, VP Global Partner and Sales of Teneo.ai
Every organization is looking to automate 85% of their interactions with conversational AI technology.
Hans van Dam, Founder of the Conversation Design Institute.
We are excited to partner with the Conversation Design Institute; their energy, and vision of the feature of Conversational AI will allow us to push the boundaries of what is currently expected from state-of-the-art chatbots and voice bots implementations even further.
Mykola Sochynskyi, Sales Director at Artificial Solutions.
Our technology can deliver solutions in languages that haven’t been catered to before, and our approach is to continue localizing top-level solutions to eliminate the need to rebuild bots whenever an enterprise wants to expand its reach.
Andreas Wieweg, CTO at Artificial Solutions
Through Microsoft Azure Marketplace, customers around the world can easily find, buy, and deploy partner solutions they can trust, all certified and optimized to run on Azure. We’re happy to welcome Teneo from Artificial Solutions to the growing Azure Marketplace ecosystem.
Jake Zborowski, General Manager, Microsoft Azure Platform at Microsoft Corp.
Microsoft is powering the dawn of digital transformation with the one of world´s largest cloud platforms. Artificial Solutions support Microsoft Azure´s clients by making them more productive, much faster in the bot space. The world has seen an accelerated demand of ROI, when organizations build and expand on their conversational AI-strategy. We are addressing this need in a strategic, high-growth area in the market
Per Ottosson, CEO at Artificial Solutions.
“Working with Artificial Solutions allows us to develop multi-lingual, conversational AI applications that meet the demands of the modern enterprise with platform that is both adaptable and scalable.”
Theo Slaats, Partner in Deloitte Digital the Netherland
“From improving customer service and driving online sales revenue, to new ways of differentiation using voice interfaces, the speed with which conversational AI is being embraced is breathtaking.”
Lawrence Flynn, CEO of Artificial Solutions
“The company’s revolutionary technology, combined with strong partnerships with leading consulting and integration firms, makes it perfectly positioned to take advantage of the fast-growing market for conversational AI platforms for the enterprise.”
Åsa Hedin, Chairman of the Board
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Teneo.ai Achieves UK Cyber Essentials Certification, Boosting Global Trust and Public Sector Readiness

Teneo.ai  today announced it has achieved Cyber Essentials certification , the UK Government-backed scheme that helps organizations protect themselves against the most common online security threats. This certification, alongside its existing ISO 27001 and SOC 2 Type 2 attestations, reinforces Teneo.ai's position as a leader in secure AI solutions and demonstrates its continued commitment to the UK public sector. The Cyber Essentials certification is a mandatory requirement for many UK Government contracts that

Teneo.ai Reveal How Financial Services Leaders Are Achieving 60% Call Containment with Voice-First Agentic AI

Exclusive On Demand Webinar Showcases Revolutionary Integration That Reduces Costs, Boosts Satisfaction and Transforms Customer Experience Within Genesys Cloud PlatformTeneo.ai (SSME: TENEO), the leading provider of voice-first agentic AI solutions, today announced an exclusive webinar that will demonstrate how financial services organizations are achieving unprecedented 60% call containment rates through the seamless integration of teneo.ai's agentic AI technology within the Genesys Cloud platform.  The webinar, titled "

DMG Consulting to Deliver Exclusive Webinar on CAI Implementation Best Practices

Industry Leaders Share Field-Tested Strategies for Successful Conversational AI Deployments That Maximize Value While Managing RiskTeneo.ai (SSME: TENEO), the leading provider of voice-first agentic AI solutions, today announced an exclusive webinar with DMG Consulting LLC to share proven best practices for successful Conversational AI (CAI) implementations. The session, titled "CAI Implementation Best Practices That Deliver: From Promise to Payback," will take place on Wednesday, September 3, 2025, at 16:00 UTC.  Addressing Critical Implementation Challenges  While Conversational AI

Medtronic and Teneo.ai to Showcase Groundbreaking Compliance-First Approach to AI in Healthcare During Exclusive Webinar

Global Medical Device Leader Partners with Voice-First Agentic AI Platform to Demonstrate How LLMs Can Transform Customer Support While Meeting Strict Regulatory StandardsTeneo.ai (SSME: TENEO), the leading provider of voice-first agentic AI solutions, today announced an exclusive webinar that will reveal how the medical device industry  can safely deploy Large Language Models (LLMs) and conversational AI while maintaining strict regulatory compliance including HIPAA requirements.  The webinar, titled "Compliance Meets LLMs: How

Teneo.ai Launches Contact Center ROI Calculator to Help Enterprises Quantify AI Transformation Benefits

New Interactive Tool Enables C-Level Executives to Calculate Precise Savings from Voice-First Agentic AI ImplementationTeneo.ai , the leading agentic AI platform purpose-built for voice-first experiences, today announced the launch of its comprehensive Contact Center ROI Calculator , a sophisticated tool designed to help large enterprises accurately measure the financial impact of implementing voice-first agentic AI solutions . The calculator addresses a critical need

TENEO AI: Invitation to presentation of Q2 report 2025

Teneo.ai (SSME:TENEO ), the enterprise AI product provider for contact centers, will release the interim report for the second quarter of 2025 on Tuesday 19[th] of Aug at 07:30 am (CET). The full report and a brief presentation will be available on: https://www.teneo.ai/investors/financial-information/financial-reports.Conference Call – Details Per Ottosson, CEO and Fredrik Törgren, CFO will present the financial results. The presentation will be held via Microsoft Teams, at 09:00 a.m. CET on the same day.

Teneo.ai Achieves Top Scores for Customer Satisfaction Across Vendor Categories in DMG Consulting's 2025 Conversational AI Solutions Report

Voice-First Agentic AI Platform Earns Perfect Scores in Seven Key Vendor Satisfaction Areas Based on Comprehensive Customer SurveyTeneo.ai , the leading provider of voice-first agentic AI platform for contact center automation, today announced its outstanding customer satisfaction performance in DMG Consulting 's authoritative "2025 Conversational AI Solutions for the Enterprise " report. Teneo.ai company achieved top scores across all vendor categories.   The DMG Consulting report,

Teneo.ai and EBO Announce Strategic Partnership to Enhance NHS Patient Engagement Through Conversational Voice AI Solution

Teneo.ai , a leader in advanced voice AI platforms, and EBO , a trusted provider of AI-powered patient engagement solutions in healthcare, are proud to announce a strategic partnership aimed at redefining how the NHS engages with patients, streamlines services, and delivers workflow efficiencies.This collaboration brings together the power of Teneo.ai’s highly customisable, voice AI platform with EBO’s AI-powered automation and patient engagement solution.  The result: a next-generation voice-enabled engagement layer designed specifically

Teneo.ai Launches First Voice AI Accelerator for Genesys Cloud Platform

Purpose-built voice-first agentic AI solution delivers proven enterprise results with $32 million in monthly customer savingsTeneo.ai  today launched the first Voice AI Accelerator for Genesys Cloud, introducing a purpose-built voice-first agentic AI solution through the AppFoundry marketplace . The Voice AI Accelerator enables autonomous AI agents that handle complex phone conversations without scripts, delivering proven enterprise results including over $32 million in

Bulletin from the Annual General Meeting in Teneo AI AB

Teneo AI AB ("Teneo.ai" or the "Company") has today, on 25 June 2025, held its annual general meeting whereby the shareholders passed the following resolutions. The notice to convene the annual general meeting and the complete proposals are available on the Company's website, www.teneo.ai/investors .Adoption of the income statement and balance sheet The annual general meeting resolved to adopt the income statement and balance sheet as well as the consolidated income statement and consolidated balance sheet for the

Teneo.ai Partners with Future Generation Systems, a Vodafone Company, to Revolutionize Turkish Enterprise AI Landscape

Strategic Partnership Brings World-Class Agentic AI Solutions to Türkiye's Rapidly Growing US $8.15bn AI Market.Teneo.ai, a global leader in enterprise-grade agentic AI solutions, today announced a transformative strategic partnership with Future Generation Systems, a Vodafone Türkiye technology company, to accelerate AI-driven digital transformation across Turkish enterprises. This collaboration positions Türkiye at the forefront of the next generation of artificial intelligence adoption, addressing the critical need for intelligent, scalable, and governance-focused AI solutions in the

Notice to attend Annual General Meeting in Teneo AI AB

N.B. This notice has been prepared in both Swedish and English language versions. In the event of any discrepancies between the versions, the Swedish version shallprevail. The shareholders of Teneo AI AB, reg. no. 556840-2076 (the “Company”), are hereby invited to the Annual General Meeting (the “AGM”) on 25 June 2025 at 10.00 CEST at Advokatfirman Schjødt at Hamngatan 27, Stockholm, Sweden.Participation and notification of attendance A shareholder who wishes to participate in the AGM must (i) be recorded in the share register maintained by Euroclear Sweden AB relating to the

QUARTERLY REPORT: JANUARY TO MARCH 2025

More Than Doubled Pipeline since Q4 2024 ReportJANUARY TO MARCH 2025 · SaaS API Call revenues amounted to 14.6 (5.1) MSEK, +185% · SaaS API Call volumes amounted to 60.6 million (23.8), +154 % · SaaS ARR amounted to 74.7 MSEK (37.2), +101% · Total ARR amounted to 101.1 MSEK (66.9), +51% · Recurring revenues amounted to 25.3 MSEK (17.0), +49% · Net Revenue Retention Rate (NRR) +142% (141) · Net sales amounted to 25.3 MSEK (17.1), +47% · Gross margin amounted to 86% (79) · EBITDA adjusted amounted to -1.4 MSEK (-8.4), +83% · Earnings per share amounted to -0.1

Teneo.ai Achieves SOC 2 Type II Attestation, Reinforcing Enterprise-Grade Security for its Agentic AI Platform

Teneo.ai, a leader in enterprise Agentic AI solutions, today announced the successful completion of its System and Organization Controls (SOC) 2 Type II audits. This attestation, specifically covering the Security Trust Service Principle, underscores Teneo.ai's unwavering commitment to maintaining the highest standards of data security for its enterprise clients utilizing the Teneo Platform for sophisticated AI-driven automation and customer experiences.Achieving SOC 2 compliance demonstrates that Teneo.ai has implemented and maintains rigorous internal controls, validated through an

TENEO AI: Invitation to presentation of Q1 report 2025

Teneo.ai (SSME:TENEO ), the enterprise AI product provider for contact centers, will release the interim report for the first quarter of 2025 on Tuesday 6[th] of May at 07:30 am (CET). The full report and a brief presentation will be available on: https://www.teneo.ai/investors/financial-information/financial-reports.Conference Call – Details Per Ottosson, CEO and Fredrik Törgren, CFO will present the financial results. The presentation will be held via Microsoft Teams, at 13:00 p.m. CET on the same day. Please

CloudHesive and Teneo.ai Partner to Supercharge ConnectPath CX with AI-Driven Automation

CloudHesive’s, ConnectPath CX platform powered by Amazon Connect now has Teneo.ai integrated, which provides Next-Generation Conversational AI capabilities  · 30% Cost Reduction for Contact Centers · 99% AI Accuracy in Customer Intent Recognition · Fully Automated Level 1 & 2 Customer SupportCloudHesive , an AWS Premier Consulting Partner and leading cloud and contact center solutions provider, today announced a strategic partnership with Teneo.ai , a global pioneer in Conversational AI and

Bulletin from the extraordinary general meeting in Teneo AI AB

Teneo AI AB ("Teneo.ai" or the "Company") has today, on 27 February 2025, held an extraordinary general meeting whereby the shareholders passed the following resolutions. The notice to convene the extraordinary general meeting and the complete proposals are available on the Company's website, www.teneo.ai/investors.Directed Share Issue The extraordinary general meeting resolved, in accordance with the board of directors' proposal, to approve the board of directors' resolution on an issue of shares with deviation from the shareholders' preferential rights. The directed share issue entails

QUARTERLY REPORT: OCTOBER TO DECEMBER 2024

UNPRECEDENT QUARTER: +294% GROWTH SAAS API CALLS REVENUES YOY AND TWO FINANCIAL TARGETS METOCTOBER TO DECEMBER 2024 · SaaS API Call revenues amounted to 14.8 (3.8) MSEK, +294% · SaaS API Call volumes amounted to 60.3 million (18.1), +234 % · SaaS ARR amounted to 75.1 MSEK (31.0), +142% · Total ARR amounted to 103.9 MSEK (63.0), +65% · Recurring revenues amounted to 26.3 MSEK (15.7), +67% · Net Revenue Retention Rate (NRR) +135% (145) · Net sales amounted to 26.5 MSEK (15.8), +68% · Gross margin amounted to 80% (77) · Gross margin % (excl. commission) amounted to

TENEO AI: Invitation to presentation of Q4 report 2024

Teneo.ai (SSME:TENEO ), the enterprise AI product provider for contact centers, will release the interim report for the fourth quarter of 2024 on Thursday 20[th]  of February at 07:30 am (CET). The full report and a brief presentation will be available on: https://www.teneo.ai/investors/financial-information/financial-reports.Conference Call – Details Per Ottosson, CEO and Fredrik Törgren, CFO will present the financial results. The presentation will be held via Microsoft Teams, at 9:00 CET on the same day.

Notice to Extraordinary General Meeting in Teneo AI AB

N.B. This notice has been prepared in both Swedish and English language versions. In the event of any discrepancies between the versions, the Swedish version shall prevail.Shareholders of Teneo AI AB are hereby invited to an Extraordinary General Meeting on 27 February 2025 at 14:00 CET at Advokatfirman Schjødt, Hamngatan 27, in Stockholm. Right to participate and notice of participation A shareholder who wishes to participate in the Extraordinary General Meeting must (i) be recorded in the share register maintained by Euroclear Sweden AB relating to the circumstances on 19 February

Teneo.ai completes a directed share issue of SEK 60 million

NOT FOR RELEASE, PUBLICATION OR DISTRIBUTION IN WHOLE OR IN PART, DIRECTLY OR INDIRECTLY, IN OR INTO THE UNITED STATES, AUSTRALIA, BELARUS, CANADA, NEW ZEALAND, HONG KONG, JAPAN, RUSSIA, SINGAPORE, SOUTH AFRICA, SOUTH KOREA, OR ANY OTHER JURISDICTION WHERE SUCH RELEASE, PUBLICATION OR DISTRIBUTION WOULD BE UNLAWFUL OR WOULD REQUIRE REGISTRATION OR ANY OTHER MEASURES. PLEASE REFER TO IMPORTANT INFORMATION AT THE END OF THE PRESS RELEASE.Teneo AI AB (“Teneo.ai” or the “Company”) has, in accordance with the intention announced in the Company’s press release earlier today, carried out a

Teneo.ai explores the conditions for carrying out a directed share issue of approximately SEK 50 million

NOT FOR RELEASE, PUBLICATION OR DISTRIBUTION IN WHOLE OR IN PART, DIRECTLY OR INDIRECTLY, IN OR INTO THE UNITED STATES, AUSTRALIA, BELARUS, CANADA, NEW ZEALAND, HONG KONG, JAPAN, RUSSIA, SINGAPORE, SOUTH AFRICA, SOUTH KOREA, OR ANY OTHER JURISDICTION WHERE SUCH RELEASE, PUBLICATION OR DISTRIBUTION WOULD BE UNLAWFUL OR WOULD REQUIRE REGISTRATION OR ANY OTHER MEASURES. PLEASE REFER TO IMPORTANT INFORMATION AT THE END OF THE PRESS RELEASE.Teneo AI AB (“Teneo.ai” or the “Company”) has appointed Pareto Securities AB (“Pareto Securities”) to explore the conditions for carrying out a directed

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