Tieto to take care of Service Desk for new school platform in Stockholm
Tieto has signed a new agreement with the City of Stockholm to manage the general support service for Stockholm’s new IT-based operating system for schools, Skolplattformen . The new Service Desk agreement means that Tieto will be providing support via channels including phone, email and chat for around 300,000 users at Stockholm’s 1,400 schools and pre-schools. The agreement runs until 2018, with an option to extend for another two plus two years. - Tieto is an experienced IT specialist and has the ability to work well