Transcom launches 'Leading Voices': a platform to help CX leaders navigate AI and transformation
As customer experience leaders navigate rapid change driven by AI, rising customer expectations and growing operational complexity, Transcom has launched Transcom Leading Voices, a new thought leadership platform bringing together research, expert perspectives, digital content series and learning experiences in one place. The platform is being unveiled this week at Customer Contact Week (CCW) in Las Vegas, which attracts thousands of customer experience leaders annually.
Designed for CX leaders navigating a fast-changing market, Transcom Leading Voices offers practical insight, learning