Acquisition of neltélink in Lithuania
ACQUISITION OF NELTÉLINK IN LITHUANIA Transcom WorldWide S.A., the European call center specialist, today announced that it has signed an agreement to acquire NeltéLink in Lithuania. NeltéLink is one of the leading customer care centre companies in Lithuania and employs 100 people in customer call centres in Vilnius. NeltéLink has a strong client list, which includes well-known brands such as Statoil, Hydro Texaco, Roche, Sampo-If, SCA Hygiene and Nestlé. The Company is being acquired for an undisclosed sum in cash and is expecting to be merged into Transcom WorldWide from the beginning of April 2002. The Company will trade under the name Transcom and is expected to have approximately 200 employees by the end of the year. In addition to its existing clients, Transcom Lithuania will manage the customer care services on behalf of leading alternative telecommunications provider Tele2 in Lithuania. Vigo Carlund, CEO of Transcom WorldWide, commented: "We will not only be acquiring a well-positioned company but will be adding to our strong and entrepreneurial management. The organization also has the capability to service new markets in Russia and Poland. This acquisition compliments our existing operations in Estonia and Latvia, and will now enable us to offer outsourced customer relationship management services in 16 European countries." For further information please contact: Vigo Carlund, President and CEO +46 8 562 000 00 Matthew Hooper, Investor & Press enquiries +44 20 7321 5010 Transcom WorldWide is a rapidly expanding Customer Relationship Management (CRM) solution provider, with 26 call center operations employing 6,100 people in 15 countries - Luxembourg, Sweden, France, Denmark, Germany, Finland, Italy, Switzerland, Norway, the Netherlands, Spain, Austria, Morocco, Estonia and Latvia. The company provides CRM solutions for companies in a wide range of industry sectors, including telecommunications and e-commerce, travel & tourism, retail, financial services and utilities. Transcom offers clients a broad array of relationship management services, including inbound and outbound call handling, Interactive Voice Response, Internet Services, e-mail processing and fax broadcast. Client programs are tailor-made and range from single applications to complex programs, which are offered on a country-specific or international basis in up to 37 languages. Transcom WorldWide S.A.'A' and 'B' shares are listed on the NASDAQ National Market under the symbols TRCMA and TRCMB and on the Stockholmsbörsen O-List under the symbols TWWA and TWWB. ------------------------------------------------------------ This information was brought to you by Waymaker http://www.waymaker.net The following files are available for download: http://www.waymaker.net/bitonline/2002/03/05/20020305BIT00870/wkr0001.doc http://www.waymaker.net/bitonline/2002/03/05/20020305BIT00870/wkr0002.pdf