Appointment of chairman of Transcom Worldwide

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APPOINTMENT OF CHAIRMAN OF TRANSCOM WORLDWIDE Transcom WorldWide S.A., the European call center specialist, today announced that Vigo Carlund has been appointed as Chairman of the Company further to the appointment of Keith Russell as President and Chief Executive Officer. Keith Russell took up his role on Monday 19th August as previously indicated on 16th May 2002. Vigo Carlund will continue in his full time role as President and Chief Executive Officer of Industriförvaltnings AB Kinnevik, Transcom's former parent company. For further information please contact: Vigo Carlund, Chairman +46 8 562 000 00 Matthew Hooper, Investor & Press enquiries +44 20 7321 5010 Transcom WorldWide is a rapidly expanding Customer Relationship Management (CRM) solution provider, with 29 call center operations employing more than 7,200 people in 16 countries - Luxembourg, Sweden, France, Denmark, Germany, Finland, Italy, Switzerland, Norway, the Netherlands, Spain, Austria, Morocco, Estonia, Latvia and Lithuania. The company provides CRM solutions for companies in a wide range of industry sectors, including telecommunications and e-commerce, travel & tourism, retail, financial services and utilities. Transcom offers clients a broad array of relationship management services, including inbound and outbound call handling, Interactive Voice Response, Internet Services, e-mail processing and fax broadcast. Client programs are tailor-made and range from single applications to complex programs, which are offered on a country-specific or international basis in up to 38 languages. Transcom WorldWide S.A.'A' and 'B' shares are listed on the NASDAQ National Market under the symbols TRCMA and TRCMB and on the Stockholmsbörsen O-List under the symbols TWWA and TWWB. ------------------------------------------------------------ This information was brought to you by Waymaker http://www.waymaker.net The following files are available for download: http://www.waymaker.net/bitonline/2002/08/21/20020821BIT01350/wkr0001.doc http://www.waymaker.net/bitonline/2002/08/21/20020821BIT01350/wkr0002.pdf

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