Financial results for the first six months of 2002

FINANCIAL RESULTS FOR THE FIRST SIX MONTHS OF 2002 Luxembourg, 6 August 2002 - Transcom WorldWide S.A. ('Transcom') (Stockholmsbörsen: TWWA, TWWB; Nasdaq: TRCMA, TRCMB) today announced its financial results for the six months ended 30 June 2002. HIGHLIGHTS · Positive Net Income of Euro 1.7 million (Euro-0.5 million) · Net sales of Euro 110.6 million (E112.9) · Cost of sales down 5.3% to Euro 86.1 million (Euro 90.9 million) · Gross margin improves to 22.1% (19.4%) · Operating profit margin increases from 0.7% to 3.1% with operating income up to Euro 3.4 million (Euro 0.8 million) · Post-reporting period acquisition of 75% of Gestel in Spain adds 2 new call centers and Euro 25 million of annual revenues CONSOLIDATED INCOME STATEMENT (M EUR) 2002 2001 2001 Jan 1-Jun Jan 1-Jun Full year 30 30 Net Sales 110.6 112.9 215.3 Earnings before depreciation and 9.7 6.8 14.6 amortization Operating income 3.4 0.8 2.3 Net financial items -0.3 -0.3 -0.9 Income after financial items and before 3.1 0.5 1.4 income tax and minority interest Net result for the period 1.7 -0.5 -0.8 Earnings per share before dilution 0.03 -0.01 -0.01* Total weighted average outstanding 63,630,248 62,938,67763,053,93 number of shares before dilution 9 * Pro-forma as if the shares had been issued on 1 January 2001 OPERATING REVIEW OTHER INFORMATION Transcom's financial results for the first nine months and third quarter of 2002 will be announced on 24 October 2002. This interim report has not been subject to review by the Company`s auditors. The Board of Directors of Transcom WorldWide S.A.. Luxembourg, 6 August 2002. For further information please contact: Vigo Carlund, President and CEO +46 8 562 000 00 Matthew Hooper, Investor & Press enquiries +44 20 7321 5010 Transcom WorldWide is a rapidly expanding Customer Relationship Management (CRM) solution provider, with 29 call center operations employing more than 7,200 people in 16 countries - Luxembourg, Sweden, France, Denmark, Germany, Finland, Italy, Switzerland, Norway, the Netherlands, Spain, Austria, Morocco, Estonia, Latvia and Lithuania. The company provides CRM solutions for companies in a wide range of industry sectors, including telecommunications and e-commerce, travel & tourism, retail, financial services and utilities. Transcom offers clients a broad array of relationship management services, including inbound and outbound call handling, Interactive Voice Response, Internet Services, e-mail processing and fax broadcast. Client programs are tailor-made and range from single applications to complex programs, which are offered on a country-specific or international basis in up to 38 languages. Transcom WorldWide S.A.'A' and 'B' shares are listed on the NASDAQ National Market under the symbols TRCMA and TRCMB and on the Stockholmsbörsen O-List under the symbols TWWA and TWWB. ------------------------------------------------------------ This information was brought to you by Waymaker http://www.waymaker.net The following files are available for download: http://www.waymaker.net/bitonline/2002/08/06/20020806BIT00010/wkr0001.doc The full report http://www.waymaker.net/bitonline/2002/08/06/20020806BIT00010/wkr0002.pdf The full report

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Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents. We are 27,000 customer experience specialists at 50 contact centers across 20 countries, delivering services in 33 languages to international brands in various industry verticals.

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