Transcom appoints Emma Crowe as Chief People Officer

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Transcom, a global customer experience specialist, today announced the appointment of Emma Crowe as its global Chief People Officer.

“I’m extremely pleased to have Emma onboard. Our business is all about people, and HR is not only our backbone but our core business. I’m convinced that Emma’s deep, industry specific experience from areas such as talent acquisition, people development and employee engagement will help drive an even more brilliant experience for our people around the globe”, says Jonas Dahlberg, President & CEO, Transcom.

Emma Crowe has extensive experience of working with HR in the BPO industry. Prior to joining Transcom, Emma was the Executive Director, HR EMEA at TTEC, and she has also held senior international HR positions for DXC Technology and Conduit Global.

“I’m excited to join Transcom. Working together with such an experienced and talented team we’ll be able to continue to push the limits to amaze our clients and people”, says Emma Crowe.

Emma Crowe assumed her position on March 6, 2023.

For further information, please contact

Jonas Dahlberg, President & CEO Transcom
Phone: +46 (0)70 347 23 83, email: Jonas.dahlberg@transcom.com

Emma Crowe, Chief People Officer
Email: emma.crowe@transcom.com

Helene Ruda, Head of Group communications
Phone: +46 (0)70 311 7560, email: helene.ruda@transcom.com

About Transcom

Transcom provides digitally enhanced customer experience (CX) services to some of the world's most ambitious brands. More than 300 clients globally, including disruptive e-commerce players, category redefining fintechs, and technology legends rely on us for on-, off-, and nearshoring services. Transcom’s over 30,000 employees work in over 85 contact centers and work-at-home networks across 27 countries, creating brilliant experiences in customer care, sales, content moderation and backoffice services. We help our clients drive their brands forward, customer satisfaction up and operating costs down. For more information, visit www.transcom.com.