Transcom Holding AB (publ): Jonas Dahlberg to step down from position as CEO
Jonas Dahlberg has informed the Board of Directors that he intends to step down from his position as CEO and President of Transcom.
“I have had five fantastic years at Transcom. We’ve increased revenue and profitability, elevated employee and client satisfaction and significantly shifted the portfolio towards digital, near/offshore delivery and fast-growing clients in eCom & Tech. Transcom is now on a very solid footing and we’re entering a new phase of development of the company. At this point, I’ve concluded it is the right time for the company and me to hand over the baton to a new CEO. I’m incredibly proud of all colleagues at Transcom and what we have achieved together with our clients. I’m convinced that Transcom will continue to develop strongly in the future”, says Jonas Dahlberg, President & CEO.
“I want to extend my sincere appreciation on behalf of the Board to Jonas for his contributions. He has been instrumental for Transcom’s transformation during the past five, successful years. There is never a perfect time for a CEO to leave, but as Jonas is alluding to, we are now entering an exciting new phase where a long-term commitment is needed. We will start a process of finding a successor instantly and hope to present a new CEO as soon as possible. Until further notice, Jonas will act in his full capacity as CEO”, says Fredrik Cappelen, Chairman of the Board of Directors, Transcom Holding AB.
For further information, please contact
Jonas Dahlberg, President & CEO
Phone: +46 (0)70 347 23 83, email: Jonas.dahlberg@transcom.com
Snejana Koleva, Chief Financial Officer
Phone: + 46 (0)70 508 3830, email: snejana.koleva@transcom.com
Helene Ruda, Head of Group Communications
Phone: +46 (0) 70 311 7560, email: helene.ruda@transcom.com
About Transcom
Transcom provides AI and digitally enhanced customer experience (CX) services to some of the world's most ambitious brands. More than 300 clients globally, including disruptive e-commerce players, category redefining fintechs, and technology legends rely on us for on-, off-, and nearshoring services. Transcom’s over 30,000 employees work in over 90 contact centers and work-at-home networks across 28 countries, creating brilliant experiences in customer care, sales, content moderation and backoffice services. We help our clients drive their brands forward, customer satisfaction up and operating costs down. For more information, visit www.transcom.com.