Transcom Holding AB (publ): Moody’s changes Transcom’s outlook to positive

Moody’s Investor Services has changed Transcom’s outlook from stable to positive, and affirmed Transcom’s B3 corporate family rating (CFR), B3-PD probability of default rating (PDR), and the B3 instrument rating on the EUR315 million senior secured notes due 2026.

The positive outlook reflects Transcom’s strong performance in 2022, its market leading position in EMEA, and off- and nearshore activities allowing the company to serve international brands. It also reflects on the positive trends for the industry as a whole. Moody’s expects the company will be able to further improve margins in 2024 as a result of cost savings and increased demand for near and offshore services, as well as an increase in the more profitable digital solutions segment.

For further information, please contact

Jonas Dahlberg, President & CEO Transcom
Phone: +46 (0)70 347 23 83, email: Jonas.dahlberg@transcom.com

Snejana Koleva, Chief Financial Officer
Phone: + 46 (0)70 508 3830, email: snejana.koleva@transcom.com

Helene Ruda, Head of Group communications
Phone: +46 (0)70 311 7560, email: helene.ruda@transcom.com

About Transcom

Transcom provides digitally enhanced customer experience (CX) services to some of the world's most ambitious brands. More than 300 clients globally, including disruptive e-commerce players, category redefining fintechs, and technology legends rely on us for on-, off-, and nearshoring services. Transcom’s over 30,000 employees work in over 85 contact centers and work-at-home networks across 27 countries, creating brilliant experiences in customer care, sales, content moderation and backoffice services. We help our clients drive their brands forward, customer satisfaction up and operating costs down. For more information, visit www.transcom.com.