TRANSCOM WINS DEBT COLLECTION CONTRACT IN NORWAY

TRANSCOM WINS DEBT COLLECTION CONTRACT IN NORWAY Transcom WorldWide S.A., the European Outsourcing specialist, today announced that it has won a contract from AS Oslo Sporveier in Norway, for the provision of debt collection services for a period of three years. AS Oslo Sporveier is responsible for the transportation system in and around Oslo, providing trains, metro, trams, buses and ferries for its customers. Transcom's debt collection business has been awarded the contract to manage the debt collection cases generated in the course of AS Oslo Sporveier's operations. This is where customers have been fined for not producing a valid ticket and then the customer has failed to pay the fine. Keith Russell, CEO of Transcom WorldWide, commented: "We are delighted to have won this contract, particularly in the face of competition from thirteen other debt collection companies. As I said at the time of the debt collection business acquisition, our intention is to grow and expand this business. This contract win demonstrates that we are making progress towards this goal". For further information please contact: Keith Russell, President and CEO +352 27 755 000 Dwayne Taylor, Investor & Press Enquiries +44 20 7321 5010 Transcom WorldWide is a rapidly expanding Customer Relationship Management (CRM) solution provider, with 38 centers employing more than 8,200 people delivering services to 19 countries - Luxembourg, Sweden, France, Denmark, Germany, Finland, Italy, Switzerland, Norway, the Netherlands, Spain, Austria, Morocco, Portugal, Poland, Estonia, Latvia, Lithuania and the UK. The company provides CRM solutions for companies in a wide range of industry sectors, including telecommunications and e-commerce, travel & tourism, retail, financial services and utilities. Transcom offers clients a broad array of relationship management services, including inbound and outbound call handling, Interactive Voice Response, Internet Services, e-mail processing and fax broadcast. Client programs are tailor-made and range from single applications to complex programs, which are offered on a country-specific or international basis in up to 38 languages. Transcom WorldWide S.A.'A' and 'B' shares are listed on the Stockholmsbörsen O-List under the symbols TWWA and TWWB. Transcom WorldWide is a rapidly expanding Customer Relationship Management (CRM) solution provider, with 38 centres employing more than 8,200 people delivering services to 19 countries - Luxembourg, Sweden, France, Denmark, Germany, Finland, Italy, Switzerland, Norway, the Netherlands, Spain, Austria, Morocco, Poland, Portugal, Estonia, Latvia, Lithuania and the UK. The company provides CRM solutions for companies in a wide range of industry sectors, including telecommunications and e-commerce, travel & tourism, retail, financial services and utilities. Transcom offers clients a broad array of relationship management services, including inbound and outbound call handling, Interactive Voice Response, Internet Services, e-mail processing and fax broadcast. Client programs are tailor-made and range from single applications to complex programs, which are offered on a country-specific or international basis in up to 38 languages. Transcom WorldWide S.A.'A' and 'B' shares are listed on the Stockholmsbörsen O-List under the symbols TWWA and TWWB. This press release contains certain "forward-looking statements" with respect to our expectations and plans, strategy, management's objectives, future performance, costs, revenues, earnings and other trend information. It is important to note that our actual results in the future could differ materially from those anticipated in forward-looking statements depending on various important factors. All forward-looking statements in this press release are based on information available to us on the date hereof. All written or oral forward-looking statements attributable to Transcom WorldWide, any Transcom WorldWide members or persons acting on our behalf are expressly qualified in their entirety by the factors referred to above. We do not intend to update these forward-looking statements. ------------------------------------------------------------ This information was brought to you by Waymaker http://www.waymaker.net The following files are available for download: http://www.waymaker.net/bitonline/2004/02/13/20040213BIT20550/wkr0006.pdf