Finnair and Zalaris have signed a five-year extension for Payroll BPO

Zalaris has signed a five-year extension with leading Nordic airline player Finnair, who specialises in passenger and cargo traffic between Asia and Europe. Zalaris will provide payroll services for 6,000 Finnair employees going forward.

The scope of the new agreement covers transactional payroll services for more than 6,000 Finnair employees in Finland using the Zalaris Payroll Solution integrated with Finnair’s Workday based global HR system.

The shared key objective is to support Finnair’s People Experience agenda by:

  • continuing to optimize and develop the payroll core services whilst staying on top of rapidly changing regulatory change and compliance
  • positively contributing to the employee experience of Finnair’s mobile workforce by offering high quality payroll and related support services in a responsive way

“Since 2012, our mutual transformation has led us to the tested and entrusted partnership we have today. Maintaining our Finnish payroll solution and delivering outsourcing services to an airline such as Finnair requires substantial automation and digitization. Our services must support local initiatives as required by local regulatory change and compliance requirements, such as the Finnish national income’s registry, effectively. We are committed to continue delivering high quality payroll to Finnair’s employees and empower a compelling employee experience for its increasingly mobile workforce,” says Hans-Petter Mellerud, CEO of Zalaris. 

The increased global expectation on HR to deliver business value in agile modes is also reflected at Finnair. “Our workforce and business leaders have high expectations. Changes impacting us will happen quicker and more frequently going forward, and we expect Zalaris as our trusted partner to stay ahead of changing regulations and compliance but also to maintain a high quality service level and to introduce more digital elements into payroll services. This will enable us to shift our focus to our strategic initiatives and transformation,“ says Eija Hakakari, SVP People & Culture at Finnair.

The new five-year contract is a recognition of Zalaris’ ability to deliver leading digitalized payroll and corresponding services to large complex organizations like the Finnair operational environment with several different collective agreements.

For more information please contact:

Hans-Petter Mellerud
Zalaris CEO
Tel: +47 92 89 72 76

Sami Seikkula
Executive Vice President Northern Europe
Tel +358 44 240 2733

About Zalaris 
Zalaris’ mission is to help our clients maximize the value of their human capital through excellence in HR processes.  Our Local and Multi-Country mobile and web enabled solutions cover the whole People value chain from Recruiting, Onboarding, Payroll, Time & Attendance, Travel Expenses and Talent Management. Delivery models range from Software as a Service (SaaS), Business Process Outsourcing (BPO), Consulting and Advisory.  Delivered by local experts in Denmark, Finland, Norway, Sweden, Latvia, Lithuania, Estonia, Poland, Germany, UK, Ireland and India.  Zalaris is headquartered in Oslo, Norway and listed on the Oslo Stock Exchange (ZAL).

For more information about Zalaris, visit our website at

About Finnair
Finnair flies between Asia, Europe and North America with an emphasis on fast connections via Helsinki, carrying more than thirteen million passengers annually. Finnair's extensive network connects 19 cities in Asia and 8 cities in North America with over 100 destinations in Europe. The only Nordic carrier with a 4-star Skytrax ranking, Finnair has also won the World Airline Award for Best Airline Northern Europe for the past nine years running. Finnair is a member of oneworld, the alliance of the world's leading airlines committed to providing the highest level of service and convenience to frequent international travelers.

Further information: 
Finnair Media Desk, +358 9 818 4020, comms(a)
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