Leading Analyst Firm Again Names Zalaris a Market Leader

Recognition marks second consecutive year as top provider of cloud-based HR solutions and services. 

NelsonHall, an industry analyst in human capital management and business process outsourcing (BPO), again named Zalaris a top provider its prestigious NelsonHall Evaluation & Assessment Tool (NEAT). The firm’s analysis centers on human capital management (HCM) services with emphasis on SAP SuccessFactors deployments.

“This recognition is a tribute to the expertise of Zalaris’ SAP SuccessFactors team and our continued innovation with the industry’s best solutions,” says Zalaris’ CEO Hans-Petter Mellerud.

NelsonHall’s 2017 report further advanced Zalaris in its position within the leadership quadrant of their NEAT matrix (pictured below), which covers 17 vendors offering cloud HR services based on SAP SuccessFactors.

Broader presence
The matrix plots each company’s ability to deliver immediate benefit to clients in relation to the depth to meet future requirements. Zalaris ranked among the highest in relation to the overall criteria.

“Through continued investments in its SAP SuccessFactors capabilities and HR BPaaS offering, Zalaris has established itself as a leading HR outsourcing and consulting provider in the Nordic region,” says Pete Tiliakos, principal HR services analyst at NelsonHall and continues:

“Zalaris has further strengthened its SAP SuccessFactors depth and presence in the broader European market with its acquisition of sumarum AG. With proven capability to support clients from consulting and implementation to ongoing HR service delivery, Zalaris is positioned well to continue its consistent growth.”

Growth in the cloud
The NEAT findings are well supported by key features in Zalaris’ markets. The Cloud segment is constantly growing in importance and in Q2/17 Cloud represented almost 15 per cent of the company’s revenues.

“We are now in a position to support new and existing clients in existing and new markets, accelerating their critical HR transformation with SuccessFactors based end-to-end fully digitized people processes driving efficient business execution and in compliance with GDPR requirements.” Mellerud states.

Zalaris supports clients in a broad range of industries, accelerating their critical HR transformations toward the data-driven culture of the future – all based on SAP SuccessFactors. Acting as a single point of contact from designing efficient people processes, implementation and integration to post-implementation support.

“Customers want the assurance that their HR Outsourcing and Human Capital Management partners can provide immediate benefit as well as confidence to grow in new cloud directions as needs change,” Mellerud says.

Advancing Status as SAP SuccessFactors BPO Partner
At the end of 2016, Zalaris became the first SAP BPO partner for SAP SuccessFactors Human Capital Management (HCM) Suite across Europe, Middle East & Africa (EMEA) and Middle and Eastern Europe (MEE) regions.


Already a large SAP Gold Partner for this industry-leading, hosted, audited and cloud-based multi-tenant HCM suite, Zalaris also supports SAP HANA. This in-memory computing platform enables customers to accelerate HR processes, drive more intelligence with HR analytics and simplify corresponding IT and HCM operations.


Media Contact
Hans-Petter Mellerud
Phone: +47 9289 7276
Email: hans-petter.mellerud@zalaris.com

About NelsonHall
NelsonHall is the leading BPS and ITS research firm. The company takes a global approach to analysis of vendors and outsourcing markets and is widely respected for the quality and depth of its research. With its “Speed-to-Source” methodology, including its NEAT vendor evaluations, NelsonHall is helping buy-side organizations significantly reduce the time and cost associated with BPS and ITS sourcing projects. Learn more at www.research.nelson-hall.com.

About Zalaris
Zalaris is certified as a SAP Business Process Outsourcing (BPO) Partner and a leading SAP Human Capital Management (HCM) and SuccessFactors consulting partner. Founded in 2000, Zalaris today operates in Norway, Denmark, Finland, Sweden, Estonia, Latvia, Lithuania, Poland, Germany/DACH, UK/Ireland, Spain and India using local-language service centers with extensive expertise in HR-related laws and regulations.

The company’s cloud-based multi process HR outsourcing offering includes cloudHR / Talent management suite, full mobile access, employee data management/HR administration; payroll processing, time and attendance, travel expense processing, pension administration, benefits administration, sick leave and compensation administration, and HR analytics as a service.

About Us

At Zalaris, we simplify HR and payroll administration, and empower you with useful information so that you can invest more in people. We are a leading service provider of Human Capital Management (HCM) solutions across Europe, serving more than 1.5 million employees monthly with an annual revenue of 77 million Euros (2019). We hold #1 or #2 positions in most of our markets. Our consultants have more than 20 years of experience in transforming HR with our clients.