Telenor Chooses Zalaris to Deliver Payroll and Transactional HR in Scandinavia

Zalaris HR Services has signed a five year agreement with Telenor Global Shared Services to provide payroll, time and attendance, sick leave refunds and personnel administration services for Telenor’s 11 500 employees in Norway, Sweden and Denmark.

Zalaris will deliver one common set of payroll and HR services across the covered countries utilizing Zalaris smartHR which is a cloud based solution powered by SAP HCM.

“Our smartHR outsourcing concept is ideal to support customers that want to harmonize personnel, payroll and talent management processes across borders through innovative Cloud and Mobile services. Telenor is a demanding customer that fits perfect with our offering. This deal further positions us as the Nordic market leader” – says Zalaris CEO and founder Hans-Petter Mellerud.

As a result of the agreement, 28 employees in Telenor in Norway and Sweden - currently performing the services - will transfer to Zalaris.

“We selected Zalaris based on their ability to provide us with a proven total solution and because they are welcoming the expertise and knowledge of the 28 employees in Telenor in Scandinavia. The combination of reducing the costs for the processes performed, offering our existing staff a good future, as well as their ability to offer unified services across our geographies were key reason for selecting Zalaris” - says CEO Ingrid R. Lorange in Telenor Global Shared Services.

Zalaris is certified as a SAP Business Process Outsourcing (BPO) Partner and is a leading SAP Human Capital Management (HCM) and SuccessFactors consulting partner. Founded in 2000, Zalaris today operates in Denmark, Estonia, Finland, India, Latvia, Lithuania, Norway, Poland and Sweden, including local-language service centers with extensive expertise in HR-related laws and regulations.