Zalaris Australia Successfully Implements PeopleHub for SAP® SuccessFactors® at Goulburn Valley Water

Goulburn Valley Water (GVW) is a regional water authority based in Victoria, Australia. As a critical provider of water and wastewater services, GVW is deeply committed to sustainability, innovation, and ensuring a reliable supply of high-quality water to meet both the region’s growing needs and its environmental goals.

With a focus on long-term growth, GVW sought to modernise its internal HR processes to support its evolving workforce of over 250 employees and streamline operations. 

Project Objectives and Implementation Goals: 

GVW’s primary objective was to enhance operational efficiency by modernising HR processes. The project aimed to replace the existing legacy systems with a cloud-based platform that would allow for greater scalability, flexibility, and functionality. The key objectives of the implementation were clear: 

• Streamline HR processes to reduce complexity and improve operational efficiency across the organisation. 
• Transition from legacy systems to a cloud-based SAP SuccessFactors platform to support future growth and enhance functionality. 
• Improve data accuracy and access, allowing for better and more informed decision-making. 
• Enhance employee engagement by providing a self-service platform that would empower employees to take control of their HR tasks. 

The PeopleHub for SAP SuccessFactors Solution and Why It Was the Right Choice: 

PeopleHub SAP SuccessFactors was a compelling solution for GVW, offering several key features that addressed their business needs. The modules implemented included SAP SuccessFactors Employee Central, Recruiting, Performance & Goals, and Learning, which were critical to automating HR processes and increasing employee engagement. The user-friendly interface was designed with employees in mind, making it easy for them to adopt the platform and take advantage of its self-service capabilities. 

Expected Benefits from the Implementation: 

The PeopleHub for SAP SuccessFactors implementation is expected to bring several important benefits to GVW. These include: 

• Increased operational efficiency: Automation of manual processes will streamline workflows and reduce administrative burden. 
• Improved decision-making: Real-time analytics will enable HR and leadership teams to make data-driven decisions with confidence. 
• Enhanced employee experience: Self-service capabilities will empower employees to manage their own HR-related tasks, improving overall satisfaction and engagement. 
• Cost savings: By reducing IT maintenance and infrastructure requirements, GVW will save on operational costs, allowing for greater resource allocation elsewhere. 
• Scalability: The cloud-based solution will support the organisation’s growth, with the flexibility to add new modules and capabilities as the company expands. 

"The success of this implementation was made possible through the collaboration between GVW and Zalaris. Zalaris' project team used agile methodologies, specifically Zalaris Activate, to ensure the implementation progressed smoothly and delivered early value to GVW. The use of pre-configured templates further reduced implementation time and ensured the project was completed on schedule," Claire Badger, VP of Professional Services at Zalaris. 

GVW’s decision to move to a cloud-based solution aligns with the organisation’s commitment to sustainability. By reducing paper-based processes, GVW is not only improving efficiency but also reducing its environmental footprint.  

"The Zalaris team has been great to work with – very knowledgeable and responsive. They were a key partner in our transition to a modern HR platform, and their expertise helped make this project a success." Julie Cartmel, People Development Coordinator, Goulburn Valley Water 

Todd Hansell, Project Manager at Zalaris, shared, "This achievement would not have been possible without the collaboration and dedication of our partners, the GVW team, and the Zalaris team, who worked tirelessly to ensure a smooth transition to a scalable, cloud-based HR platform." 

Contact: 

Claire Badger, VP of Professional Services at Zalaris. 
Contact 

About Zalaris  

Zalaris simplifies HR and payroll administration and empowers you with useful information so that you can invest more in people. We are a leading service provider of Human Capital Management (HCM) solutions, serving more than 1.5 million employees monthly with an annual revenue of more than 100 million Euros. We hold #1 or #2 positions in most of our markets and carry over two decades of experience in transforming HR and support creating sustainable businesses with our clients. Simplify work life. Achieve more. For more information about us, go to zalaris.com. 

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