We are looking for a Manager, Sales Operations for the Professional Hygiene Business Area

We’ve been creating the future ever since 1919. At Kiilto, we invest in the future by ambitiously developing the sustainability of our operations, encouraging innovation, and taking care of the wellbeing of Kiiltonians. We are committed to fulfilling Our Promise to the Environment, motivated by the genuine opportunity to make a difference both as individuals and together, resulting in creating lasting success stories for our customers. We welcome you to join us on our journey towards our destination, the year 2080!    

Are you looking for an opportunity to work in a dynamic, international company and participate in making your mark in our growth strategy and its targets? 

We are looking for a 

Manager, Sales Operations for the Professional Hygiene Business Area 

The position  

Kiilto Professional Hygiene business area manufactures and sells hygiene solutions in the Baltic Sea Region. You will work with our brands in disinfections and hygiene solutions:  Kiilto Pro, DAX,  Antibac, Erisan Pro and Plum.  

As a Manager for Sales Operations, your main tasks will be to develop uniform and efficient sales processes and sales performance metrics in our operating markets (Nordics, Baltics, and Russia). You will drive the development of general sales processes e.g. sales pipeline and pricing processes as well as CRM system and tools. Through your work with international sales teams and sales process development, you will contribute your expertise and insight to improve the sales teams' competence and ultimately ensure the best possible customer experience.   

To get an in-depth understanding of the professional hygiene business and its customers, you will be responsible for selected customer accounts. You will also chair the internal international account team forum. Together with our B2B marketing professionals, you contribute to our product pipeline as well as services and solution area launches.  

In this newly established position, you will work closely with our Country Sales organisations, Marketing community and Solutions management. We will provide you with extensive induction and support from your colleagues and other internal stakeholders. If you enjoy getting things done and have a hands-on attitude, this could be the next step for you. You will have one person reporting to you. 

You will report to the Business Area Director, Professional Hygiene. The location of this position is in the Turku, Helsinki or Tampere region, but you must be willing and able to travel.   

Responsibilities and duties  

• Lead the development and communication of key sales performance metrics and follow-up actions by supporting markets with sales team performance tracking. 
• Improve efficiency and remove friction points from uniform sales processes. 
• Develop general sales processes, sales pipeline development, pricing process and CRM system and tools. 
• Drive and support Sales teams competence development towards solutions sales.  
• Responsibility for selected customer accounts. 

Competencies, skills, and experience  

• Bachelor or Master degree in the applicable field. 
• Experience in working in B2B sales and/or sales operations in an international context. 
• Demonstrated practical experience in improving and optimising sales processes and managing CRM tools.  
• Hands-on knowledge of building, reporting and analysing sales performance data. 
• Project management skills. 
• Fluent written and spoken English.  

Any experience in the hygiene and cleanliness business will be considered an asset in this role.  As you will be working with colleagues and customers in an international environment, proficiency in Finnish, Swedish or other Scandinavian language or Russian will be an advantage. Excellent cooperation skills with a can-do, solution-oriented mindset will enable successful performance in this position. 

Kiilto’s culture 

At Kiilto you’ll be working in a compelling combination of a growing international and a down-to-earth family business. Our employees appreciate our long-term perspective, open and transparent company culture, Kiiltonian team spirit and versatile possibilities to acquire new skills and grow along with the company. We organize internal innovation programs and encourage our employees to develop their skills in our own training programmes. We are especially proud of our awarded activities to promote the wellbeing of our employees: we have been awarded twice the 'Finland's Most Active Workplace' certificate. At Kiilto, we have a non-smoking policy.  

Please read more about us here:  Kiilto’s growth is the result of courage, desire and ability to renew

For further details on the position please see the video here or call Business Area Director, Professional Hygiene Juha Suoniemi, +358407639674, on 1, 2 or 7 July between 10 and 11. 

Please submit your application with a salary request and CV here no later than 3 August 2021.   

We operate in compliance with Kiilto's recruitment process and will treat all contacts concerning the post with absolute confidentiality. We will send video interview questions to selected applicants. We also ask applicants to reserve 13 or 16 August 2021 for a possible job interview.    

Kiilto is a growing family-owned company from Finland, with a hundred-year history and a vision looking ahead to 2080. We develop, produce and market chemical industry solutions in four business areas: construction, industrial adhesives and fireproofing, professional hygiene, and consumer goods. The key principles underlying our operations are environmental leadership, closeness, and commitment to the future. We operate in 11 countries and employ nearly 1000 people. In 2020 group's net sales amounted to 294 M€. www.kiilto.com

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