Precision Dialogue Named a Strong Performer in Independent Research Firm Customer Engagement Report
Customer Engagement Firm Earns the Top Scores for Business Strategy Capabilities and Among the Highest Scores for Analytics CapabilitiesCLEVELAND, OH (November 30, 2012) – Precision Dialogue, an analytics-driven, customer engagement firm , ranked as a strong performer in the recently released Forrester Research, Inc., report entitled The Forrester Wave™: Customer Engagement Agencies Q4 2012 Customer Engagement Agency Wave Report. Earning the highest scores among all participants for business strategy capabilities and among the highest scores for analytics