Winning Kundeserviceprisen 3 Years In A Row


Photographer: Synne Bryhn/Scandic Norge

From left: Robert Amundsen, Customer Relationship Manager Scandic Norway, Team Leader Fredrik Kristiansen and Customer Interaction Experts Sandra Vestlund, Oliver Alphonse and Afrah Al Saidi. Foto: Synne Bryhn/Scandic Norway

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About Us

ABOUT TELEPERFORMANCE GROUPTeleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA - Bloomberg: TEP FP), the global leader in outsourced customerand citizen experience management and related digital services, serves as a strategic partner to the world’s largest companies inmany industries. It offers a One Office support services model including end-to-end digital solutions, which guarantee successfulcustomer interaction and optimized business processes, anchored in a unique, comprehensive high touch, high tech approach. Nearly420,000 employees, based in 88 countries, support billions of connections every year in over 265 languages and around 170 markets,in a shared commitment to excellence as part of the “Simpler, Faster, Safer” process. This mission is supported by the use of reliable,flexible, intelligent technological solutions and compliance with the industry’s highest security and quality standards, based onCorporate Social Responsibility excellence. In 2021, Teleperformance reported consolidated revenue of €7,115 million (US$8.4 billion,based on €1 = $1.18) and net profit of €557 million. Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlementservice. They are included in the following indices: CAC 40, STOXX 600, S&P Europe 350, MSCI Global Standard and Euronext TechLeaders. In the area of corporate social responsibility, Teleperformance shares are included in the Euronext Vigeo Euro 120 indexsince 2015, the EURO STOXX 50 ESG index since 2020, the MSCI Europe ESG Leaders index since 2019, the FTSE4Good index since2018 and the S&P Global 1200 ESG index since 2017. For more information: www.teleperformance.com Follow us on Twitter: @teleperformance

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