Helen selects Tieto Smart Utility for digitalizing its business and increase customer experience
Finnish energy company Helen has selected the Tieto Smart Utility cloud solution to support its retail and distribution business. The new services improve competitiveness and operational efficiency by digitalizing the company’s key processes and increasing the customer experience. This change also enables an easy connection to the data hub, the upcoming centralised data exchange solution for energy companies.Helen is one of the leading energy companies in Finland with more than 400,000 customer sites. Tieto Smart Utility optimises Helen’s key customer processes, such as multi-channel