Swisscom´s IVR using Teneo.ai Wins Connect Award for Outstanding Customer Service
Wins best Customer Service Experience in Switzerland, Austria and Germany and establishes itself as the best mobile hotline provider in German-speaking countries.Artificial Solutions, www.teneo.ai, a leading innovator in the field of artificial intelligence (AI) is proud to announce that its client, Swisscom , has won the prestigious Connect Award for its exceptional AI-driven IVR and customer service. Swisscom, a leading Swiss telecommunications provider, has implemented OpenQuestion ,