OP supports customers in high-risk groups with their banking services
During the coronavirus pandemic it is of primary importance to have safe access to banking and insurance services. Therefore, OP now centralises most of its services on digital channels. Some OP cooperative bank branches will offer separate service hours for customers who need special support. Certain branches have been closed temporarily for the duration of the pandemic.A lot of customer contacts take place in OP cooperative bank branches. OP wants to enable safe banking without the risk of infection for customers in need of special support, including persons who are over 70 years old,