Transcom and SiloGen reshaping CX through a specialized LLM
Transcom, a global leader in digital Customer Experience (CX) solutions and Silo AI, one of Europe’s largest private AI labs, are proud to announce a strategic partnership to build a specialized large language model (LLM) for CX. Leveraging technology from Silo AI’s product arm SiloGen, the specialized LLM aims to improve customer service and keep related costs down while ensuring data privacy and security, making it especially interesting for European companies.
“At Transcom, we believe AI will revolutionize our industry. With this partnership, we’re on the barricades, able to provide a